Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

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“Absolutely great. A dream to put together. Very pleased”

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Posted 4 years ago

“Verry good company, will use again”

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Posted 4 years ago

“Great service ExcellentvLue for money”

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Posted 4 years ago

“all ok, exelent”

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Posted 4 years ago

“Excellent service and delivered on time.”

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Posted 4 years ago

“I ordered on line but had to phone Savoy 24 hours later, to get confirmation of the order. Having spent £800+, should have been quicker.”

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Posted 4 years ago

“Excellent service delivered the following day in fact they offered same day delivery Great value too”

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Posted 4 years ago

“Excellent service, happy to recommend to everyone. The doors I wanted were out of stock and was assured I would receive them as soon as possible, and they were delivered within a few days. Well pleased.”

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Posted 4 years ago

“Excellent experience and products - well done Savoy!”

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Posted 4 years ago

“Placed order with Savoy Timber for 2 kitchen worktops, also paid extra for next day delivery. (£55) Tops were delivered when they said, but unfortunately they not the correct ones. After informing Savoy of the error, they dispatched the correct ones, which I received two days later. They were very apologetic and refunded me the full delivery cost.”

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Posted 4 years ago

“Great communication for my order delivery, had a phone call rather that email/txt. Delivered as agreed on a Sunday, perfect for what we needed.”

Savoy Timber 5 star review on 18th December 2020

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Posted 4 years ago

“Ordered 7 fence panels. Turned up 48hrs later. Great service.”

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Posted 4 years ago

“Absolutely brilliant company to deal with”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Good product, arrived on time. Quite a large gap between the doors as the hinges were not countersunk in.”

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Posted 4 years ago

“Pleasure to deal with”

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Posted 4 years ago

“The delivery was made by one person who could not get off vehicle, I just had an op and I’m 60 so couldn’t help, a very kind stranger walked by and helped. When we opened the item it was damaged in two places on the edge of work top. I guess the one man delivery may have caused this, fortunately my husband managed to cut around the one bit and we’ll can live with the other damage. My advice would be to check that if having work too delivery is a two person delivery.”

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Posted 4 years ago

“Ordered three worktop samples. A week later had heard nothing so chased, to be told that two of them were out of stock but were due in soon. Was asked if I would accept edge trim instead - said that I really wanted samples of the worktop and would be happy to wait. Chased again and was told that samples had been sent, eventually received them nearly 3 weeks later but had been sent trim rather than worktop samples. Very disappointed, poor service and communication.”

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Posted 4 years ago

“Excellent price a bit heavy on delivery charge but worktop was just what we wanted”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews