Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,844 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,844 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Fast delivery.. Friendly staff. Very helpful”

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Posted 7 years ago

“Excellent customer service. Had an issue with courier service who mislaid part of the order. But Savoy timber were straight on it and arranged replacement pieces for immediate delivery. Thanks Savoy timber. A job well done”

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Posted 7 years ago

“Bought a decking kit specifically to fit back garden and to negate the need to cut myself. Kit arrived with joists too long, requiring me to source a mitre saw and cut myself. Build delayed and now by over a week and forced to cancel plans.”

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Posted 7 years ago

“good qualty product, fast delivery.”

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Posted 7 years ago

“prompt delivery with good prices and quality timber”

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Posted 7 years ago

“Quick delivery. Good product described as advertised.”

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Posted 7 years ago

“Delivery on time and quality was good. Pleased with the results.”

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Posted 7 years ago

“good product, speedy delivery”

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Posted 7 years ago

“My order arrived promptly on the day arranged in full. The wood ordered was of good quality.”

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Posted 7 years ago

“I ordered the 6m lengths yes they arrived on time BUT they were like balsa wood & loads of splits had to lay them very carefully for the fear of snapping first & last time I'll use them”

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Posted 7 years ago

Hi There, Sorry to hear you were not very happy with the boards. we pride ourself on offering good value for money. The value board is the slimmer board out of the 2 types of 6m board we offer. Maybe you may have been more suited to the deluxe board. Thanks for you feedback . Kind regards Lisa

Posted 7 years ago

“Really happy with the work tops and packaged well for delivery.”

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Posted 7 years ago

“Quality product and went above and beyond to deliver.”

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Posted 7 years ago

“Only ordered at the weekend and arrived today. Didn’t get an email so was lucky I was home, but apart from that, great price, fast delivery. Probably a good idea to mention if help is needed for lifting though. Would use again.”

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Posted 7 years ago

“Despite website saying 14 days for delivery, 2 weeks later my order status had not changed from the initial “processing”. No proactive updates at all and no updated delivery times provided. I did get a prompt response when I chased but I shouldn’t have had to do so. Arrived after nearly a month and quality is ok but not brilliant although they were the cheaper range to be fair although I still don’t expect fasteners sticking out of the panels.”

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Posted 7 years ago

“Delivery made by arrangement a day earlier than scheduled so I could start working earlier. Great communication.”

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Posted 7 years ago

“Excellent! From ordering to delivery and the actual product!! Well done. The delivery drive was amazing and really went above and beyond.”

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Posted 7 years ago

“Quality posts, good comms, fast delivery. Thank you.”

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Posted 7 years ago

“I made error with one of my orders and the lady on the phone sorted and pushed my delivery. Excellent, couldn't have been more helpful. Thanks, I will be back”

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Posted 7 years ago

“Great worktop at affordable price and excellent delivery service.”

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Posted 7 years ago

“Stress free purchase at a reasonable cost”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,844 reviews