Sargasso & Grey Reviews

Name: Sargasso & Grey
Address: 92 Grove Avenue, London, London, London Borough of Ealing
Rating: 4.85

4.9 Rating 842 Reviews

96 %

of reviewers recommend Sargasso & Grey

Company Reviews

Metrics

Info

4.9

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Sargasso & Grey:

Sargasso & Grey is a luxury British shoe company specialising in creating beautiful leather shoes for women who have wide feet or who need a wider fitting shoe. All of our shoes are crafted from the finest leathers and all are made in a wide fitting for extra comfort, which means little extra room for feet to breathe and toes to wriggle. Put simply; we make shoes that don’t squeeze! Our shoes are loved by fashion-forward women, celebrities and royalty.

Visit Website

Phone:

203 3931349

Email:

info@sargassoandgrey.com

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Sargasso & Grey 5 star review on 30th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my beautiful wedding shoes and I am really looking forward to wearing them.”

Helpful Report

“Dreaded having to wear smart shoes to a wedding but Grace in navy suede not only looked smart and hid my graceless feet but I lasted the whole day without bunion pain. What a relief to find shoes shaped for feet! Next day delivery worked perfectly too.”

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“Ordered navy suede loafers, arrived promptly and beautifully packaged. Supremely comfortable shoes. Only thing I find irritating is the little Sargasso and Grey labels on inside of shoes. I feel churlish even saying that but I can feel them when wearing shoes. I would love this style in a navy leather. Would I order again ? Absolutely!”

Helpful Report

Hello Mrs Paley Thank you for your kind review! I thought you would be interested to know that we will be introducing some new styles in the next couple of months that have insoles without the material labels. Hopefully, these will be perfect for you!

“I have had difficulty finding wide fitting shoes in the past but my new trainers and sandals are brilliant. A perfect fit. Customer service is also excellent.”

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“I have struggled with wide fitting shoes for years. My new loafers are the most comfortable and well fitting shoes I have ever purchased. Fabulous shoes.”

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“Very comfortable good quality shoes. I would like to see bigger selection. Arrived quickly”

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“Very comfortable shoes. Well made and smart looking. Good customer service. Please add more styles. Thank you.”

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“Beautiful, comfortable shoes. I have never spent so much on a pair of shoes before but they are so comfortable. I will definitely buy from Sargasso and Grey again......sometime in the future.”

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“I've covetted these shoes for months and an impending family wedding was the perfect reason to buy. I'm thrilled with my shoes, they're my 2nd pair and are comfortable from the first wear. Thank you for giving those of us with wider feet the choice of elegant footwear.”

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“Great shoes, greta service. I can actually find a wear stylish shoes that fit me now. Thank Sargasso & Grey.”

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“Just purchased my first pair of S&G shoes. They are absolutely marvellous. Beautifully soft leather shoes in my normal size (Sienna). To be able to wear pointed heels in comfort for the first time in many years (I’m the wrong side of 50) is amazing. Excellent quality & service. Already eyeing up my next pair! Great company - many thanks.”

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“Excellent customer service . Katie very helpful and knowledgeable. My Ava shoes arrived promptly , beautifully packed and are so smart and very comfortable. Very elegant . Will definitely chose but again in view of the free postage and returns .”

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“I am very pleased with my shoes. They are soft and very comfortable. Katie was very helpful to choose the right size, was very polite, effective an efficient. They worth each penny. Thank you very much for making nice shoes for wide feet. Delivery was very quick.”

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“I truly felt like Cinderella ! After searching for MONTHS, for wide fit,elegant ,dainty heeled colours shoes I finally found the PERFECT pair : ‘Caroline’ , I really couldn’t believe how soft & comfortable they felt . Now I want them in all my colours . Such a shame they only come in black & navy . Both of which I’ve bought These shoes are ⭐️⭐️⭐️⭐️⭐️ 10/10 !!!”

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“Really pleased with these shoes. They’re comfortable and very stylish. Happy customer.”

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“Have just received my Ava wide fitting navy shoes. The finishing touch to complement my outfit for my sons wedding. I am thrilled with them. The customer service was excellent keeping me informed at all time on the progress of my order. Thank you so much.”

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“I have just had a delivery of my newly ordered Harris Wide Fit Two Tone Flats. I am 70 years old, with large bunions. I have NEVER put on a pair of flats that haven't instantly pinched my feet. So I've never bought any....ever. That's despite looking longingly at them in shops that advertise 'wide fit". These flats are absolutely amazing! I can't tell you how thrilled I am with them. They are so stylish and so comfortable from the minute I slipped my feet into them. The advice about going down half a size was also spot on. Look how neat they make my unsightly feet look! I will definitely be back for more. Thank you so much for your craftsmanship :-)”

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“I absolutely love my new wedding shoes. I was nervous that having to buy wide fit shoes would mean settling for clunky shoes that didn't look pretty but that is not the case. The shoes are beautiful, comfortable and very luxurious. I would highly recommend to anyone looking for shoes for a special occasion, they are well worth the money!”

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“Beautiful shoes fitted well and were extremely comfortable. Shall purchase more shoes from them.”

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“Katie was very responsive and helpful to all of my questions via email and helping find my dream wedding shoes! Thanks so much for your support! 5 stars, recommend to anyone!”

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Sargasso & Grey is rated 4.9 based on 842 reviews