Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,869 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant, My son was so made up that Santa had sent him a letter back. He couldn’t believe it.! Website, postage and everything was professional and quick.”

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Posted 5 days ago

“It makes my daughters year getting a letter from santa she loves it she keeps it safe and she carnt wait for the next one”

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Posted 5 days ago

“Great service, easy to work, all details included, sent out at a great time”

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Posted 5 days ago

“My children love to receive their letters from Santa. I do it every year & it's lovely to see their little faces light up!”

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Posted 5 days ago

“Lovely design, arrived really quickly. Very happy and makes a lovely keepsake .”

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Posted 5 days ago

“Great puts all names and other stuff in letter”

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Posted 5 days ago

“Great service with super graphics and fast delivery. The letter and its envelope and postcode are authentic and inspire the kids.”

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Posted 5 days ago

“Absolutely brilliant letter and brilliant service”

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Posted 5 days ago

“Loved the fact the letter detailed and you could personalise making it believable by the children. I ordered mine late so not expected them to arrive on time so the fact they send a PDF that you can print was fabulous. The staff were amazing too when I had to contact them Prompt replies - perfect service”

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Posted 5 days ago

“I think thi is a great thing to do every year, a letter always brightens the dao for the recipient no mater what age. I have done one for my Grandson since he was born and for my wife most years for our 57 years together. Such a small cost showing thought and love and spreading happiness.”

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Posted 5 days ago

“We ordered a Santa letter for our daughter, and it’s absolutely made her day. The letter felt so personal and magical, and her reaction was priceless. The quality was excellent. Santa direct truly helped create a special Christmas memory for our family. Highly recommend.”

Santa Letter Direct 5 star review on 8th January 2026

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Posted 5 days ago

“Very appropriate letter and my grandson was delighted that Santa knew about important things relating to him made him feel special Thank you”

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Posted 5 days ago

“Absolutely amazing, order these every year and the smiles on my children’s faces when they arrive is what I look forward to every year! I love how detailed and personalised they are! Absolutely brilliant letters, highly recommend”

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Posted 5 days ago

“Brilliant service, especially for us last minute parents!!”

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Posted 5 days ago

“The letter was lovely and made Christmas that bit more magical for my little daughter, the letter was waiting for her when she got home from school and her little face lit up when reading it. The personalised information in the letter made it so special thank you!”

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Posted 5 days ago

“Reece absolutely loved his letter the smile on his face was priceless will definitely order again this year as I’ve now got another grandson”

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Posted 5 days ago

“The items I ordered were never delivered. Very disappointed child in not receiving her santa letter and pack. After numerous emails back and forth they stopped replying but were happy to keep my money and not even refund me back. Would not trust this company again. Would give 0 stars”

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Posted 5 days ago

“Lovely item and fast delivery thank you”

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Posted 5 days ago

“My children are always excited to received your letter from Santa and they like the little story in the letter. And it great the letters tell them about Santa and his family and what they are up to to. As well as about the elves, it creates a lovely picture of their life.”

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Posted 5 days ago

“My daughter who is 11,still believes, and she was very happy to receive another letter from Santa.She was very surprised to read that santa new about recent stuff she'd been upto.Thankyou for doing these letters,making children very happy, putting smiles on there faces.”

Helpful Report

Posted 5 days ago

Santa Letter Direct is rated 4.6 based on 20,869 reviews