Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant thank you”

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Posted 1 year ago

“It was worth it to see my Granddaughters face when she read it out to us . She couldn’t believe that Santa had sent her a personal letter .”

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Posted 1 year ago

“The letter was amazing, very special. However it asks for "your details" and somehow even though the letter itself was correct and addressed to my kids, the "nice list" certificate had my name on? Also the activity pack is absolutely garbage, just a couple bits of paper with a snowman to colour in- definitely not worth buying that as extra.”

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Posted 1 year ago

“Santa letter direct are amazing! We use them every year for our Santa letters and the kids love them! They are personalised to each of the children and so easy to order”

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Posted 1 year ago

“Lovely set get every year affordable and fun.”

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Posted 1 year ago

“Very happy excited granddaughter, she arrived home from school & lying on the mat inside the house was a letter from the north pole, from the wish list department, needless to say she put cryon to paper and started her letter of what she would like from santa clause. Magical time of year. Thank you.”

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Posted 1 year ago

“Absolutely amazing, my children loved them, so detailed to them and presented lovelyAbsolutely amazing, my children loved them, so detailed to them and presented lovely”

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Posted 1 year ago

“This is my 3rd year of sending my grandchildren father Christmas letters and they love getting these letters”

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Posted 1 year ago

“Really great letter. Quick delivery. Daughter loved it.”

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Posted 1 year ago

“I have been using santa letter direct for the last 7 years and I absolutely love them. They are beautifully decorated and the wording has always been so lovely. This year with the use of the AI letter, the letters that I have bought for my two daughters have been absolutely beautiful and even more personal. I will carry on using these letters for as long as I can. Thank you so much for helping with keeping the magic alive ✨️”

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Posted 1 year ago

“Excellent service once again, have used this company for 5yrs , never had a problem.”

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Posted 1 year ago

“Used this for 3 years fantastic value for money, my daughter loves it thank you”

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Posted 1 year ago

“My daughter absolutely loved receiving her letter from santa. It helped add to the christmas magic she was so excited. I love that it was personal to her and will definitely be ordering again next year.”

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Posted 1 year ago

“Friendly & engaging tone to the letter & excellent service. My grandchildren all love receiving these!”

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Posted 1 year ago

“Absolutely fabulous 👌 the letter was for our autistic adhd son he's adult now but loves santa so we get 1 sent every year and his face when he receives his letter oh my days it's priceless...”

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Posted 1 year ago

“Great options when creating the letter and also a great range of add ons. The letter arrived in a colourful envelope and the letter was nice and easy to read.”

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Posted 1 year ago

“Everything is very nice🥰My dauther is always very happy❤️❤️❤️thank you”

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Posted 1 year ago

“Great where you can choose when to receive the letter.”

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Posted 1 year ago

“Brilliant. Use every year for my grandson”

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Posted 1 year ago

“Never received the Santa letter!!!”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews