Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 4th year I am using this site and I will continue to use it. The birthday card and the school postcard from Santa brought a lot of joy to my 4 year grandson. He kissed it! ♥️”

Santa Letter Direct 5 star review on 18th March 2025

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Posted 10 months ago

“Brilliant both grandchildren loved them”

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Posted 10 months ago

“My grandaughter was thrilled to receive her Easyer letter & pack when she got home from a day out on Saturday. She loves all her letters from Santa & has been getting them for years now. Thank you”

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Posted 10 months ago

“It was lovely to see her face”

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Posted 10 months ago

“The complete package is second to none,iv now been ordering for 5 years with Christmas and birthdays for my grandson and hopefully will continue doing so for years to come thankyou”

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Posted 10 months ago

“Amazing service as always been using these guys for years now,easy to use there website, reasonable price”

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Posted 11 months ago

“Fantastic product, always brings a smile to my daughter’s face when she reads he letter.great choices and great price.”

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Posted 11 months ago

“We didn’t receive the letter for our son who have a learning disability he was very upset and he’s still asking if Santa replied to his letter he sent I’m sure it’s not you but very very upset it never came”

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Posted 11 months ago

“Didn't receive the santa letter till nearly 2 weeks after Christmas”

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Posted 11 months ago

“My granddaughter (9) loved her letter from Santa, and also receiving a text off on xmas day topped it off”

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Posted 11 months ago

“My girls really liked all the experience with Santa! Thank you”

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Posted 11 months ago

“I have used Santa Letter Direct on many occasions now Christmas and Birthdays for my grandchildren and everything has always been top quality and delivered on time no problems at all. I will continue to use them in the future.”

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Posted 11 months ago

“I've ordered these letters for the past 6 years. All have been good. The Christmas just gone they had AI letters and they were absolutely brilliant. The details were amazing. I highly recommend.”

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Posted 11 months ago

“I've used this service twice and both times I was impressed with them. Both times letters arrived before the set date and my daughter loved them. The letters have a nice background decorations and you can add so much personalized information.”

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Posted 11 months ago

“Easy process, kids loved it.”

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Posted 11 months ago

“My youngest granddaughter absolutely loved getting her letter from Santa she has it up on her wall in her bedroom and gets mummy or daddy to read it every night before she goes to sleep. I also got her a video from Santa which she screeched in excitement when watching it I'll definitely be getting her another letter and video this year along with her twin brothers that are but in 8 weeks time. Thank you for making a little girl believe in Santa as we all know he really exists”

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Posted 11 months ago

“Not happy, never received anything no letter or text had to try to explain to my granddaughter this Hy she didn't get anything. Won't be using you again”

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Posted 11 months ago

“Brilliant as usual Amazing and a Magical Letter”

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Posted 11 months ago

“Both my grandaughters received Santa letters, each with a message personal to them to keep the Santa spirit alive!”

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Posted 11 months ago

“I abasolutely love Santa Letter Direct and all the personalised goodies they do.”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews