Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.62

4.6 Rating 19,473 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 19,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 18th March 2025

Mihaela

Santa Letter Direct 5 star review on 17th March 2025

Alison

Santa Letter Direct 5 star review on 31st January 2025

Chelsea

Santa Letter Direct 5 star review on 14th January 2025

Lauren

802

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I picked a day for my daughters letters to arrive, nothing, left it a week, nothing. Got in touch with the people they checked my address, i said yes correct, they sent another 2 out and they came 4 days later, 2 weeks from the original date i picked. Not very impressed this year.”

Helpful Report

Posted 3 years ago

“Was 3 days late and now she won’t get it until 24th as she only comes every tuber weekend”

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Posted 3 years ago

“My daughter is very upset as she has still not received her letter from Father Christmas.”

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Posted 3 years ago

“Your copied over part of the address of my eldest two children to my youngest one who lives at the opposite side of the country. I should have noticed but I didn’t.”

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Posted 3 years ago

“Wont be doing it again”

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Posted 3 years ago

“The grandkids loved getting the letters but Zoeys was received damaged and had to be taped together.”

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Posted 3 years ago

“We have not received our letters, can you please advise on this. Thanks Laura”

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Posted 3 years ago

“I didn’t get my child’s letter”

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Posted 3 years ago

“Not received it yet”

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Posted 3 years ago

“We have not received the letter from Santa yet :(”

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Posted 3 years ago

“I’m still waiting on my letter? Please could this be looked into . Thanks”

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Posted 3 years ago

“Have received letter but no sign of personalised voice message that I paid for.”

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Posted 3 years ago

“Grandchildren love these. It’s just a shame when there are a few children in the same household, that the letters can arrive days apart”

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Posted 3 years ago

“I'm still waiting on them to arrive”

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Posted 3 years ago

“We have had these every year and always been happy, but this year the corner of the letter was torn, so not happy with it on this occasion.”

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Posted 3 years ago

“Not as prompt as usual, found the pay then log in a little awkward and it took me a week to be able to order. Usually my go to but I feel this will change next year sadly”

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Posted 3 years ago

“The letter was lovely however I’m sure there were things missing.”

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Posted 3 years ago

“The letter was ok, but quality wasn’t great.”

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Posted 3 years ago

“Have not received yet”

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Posted 3 years ago

“Kayla Reece and Brandyn have not received their letters yet.”

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Posted 3 years ago

Santa Letter Direct is rated 4.6 based on 19,473 reviews