Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,893 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the letters but I wish I had read through them properly before I'd bought them! Most say that he has received the kids letter to santa... and my kids haven't sent theirs yet haha... I got away with it this time but next time I will really have to double check what is written... instead of just the edit parts!”

Helpful Report

Posted 2 years ago

“The letters were excellent and arrived on time. Thank you so much for making happy memories for my grandchildren”

Helpful Report

Posted 2 years ago

“Always thrills my grand daughters to receive these letters ......great personalisation options”

Helpful Report

Posted 2 years ago

“Kids loved there letter”

Helpful Report

Posted 2 years ago

“The letter was lovely and looked very good. The only issue I had was it over a week late, so did not fit in with all the other things that we had planned.”

Helpful Report

Posted 2 years ago

“My Kids never received the letters that I ordered for them, they are watching the post every day and are so disappointed. I have been using this service for years and never before had a problem.”

Helpful Report

Posted 2 years ago

“Fantastic I have ordered from you for a few years now and there eyes light up it’s heart warming to see 5 star service”

Helpful Report

Posted 2 years ago

“So lovely, Grandaughter's we're super excited to receive letters from Santa”

Helpful Report

Posted 2 years ago

“Excellent, the santa letters received by my grandchildren. They were over the moon by receiving them. So happy with santa.”

Helpful Report

Posted 2 years ago

“My order did not arrive.”

Helpful Report

Posted 2 years ago

“Amazing letter granddaughter was thrilled .everything I asked for was in the letter”

Helpful Report

Posted 2 years ago

“Letter is personalised, always arrives on time. The reminder to order is great. My grandchildren get very excited waiting in their letter to arrive and are never disappointed 😊”

Helpful Report

Posted 2 years ago

“Both girls loved their letters from Santa. Personalised with information they just knew only Santa could have known (being twins their letters referred to each other !). And North Pole postmarks !”

Helpful Report

Posted 2 years ago

“superb service”

Helpful Report

Posted 2 years ago

“These are brilliant, ordered a few now and always arrives when it says very easy to do. You have choices of cards, emails.”

Helpful Report

Posted 2 years ago

“My kids love these. So great they can be personalised. It brought a smile to their faces (even the 10 year old who is not sure he believes it all any more)”

Helpful Report

Posted 2 years ago

“I didn't receive my letter from Santa”

Helpful Report

Posted 2 years ago

“Easy to do and daughter loved sending her letter and receiving a reply.”

Helpful Report

Posted 2 years ago

“The letters are amazing, so personalised with friends name's & the children's achievements, well worth the money & am hoping to do the same next year.”

Helpful Report

Posted 2 years ago

“The letter arrived on time and was wonderful and my grandson was delighted however, I did find the process of ordering this very confusing”

Helpful Report

Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,893 reviews