Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,893 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

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Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three letters for three sisters. The two that arrived were excellent but I had a granddaughter who cried all day because her sisters had a letter from Santa and she didn't. It was cruel to have that happen and I think that whatever caused this to happen needs to be looked at and changed. I now have a 5 year old that thinks Santa hates her. It should never have happened. I cannot find the words to say how I feel about your service, surfice to say not highly. I hope you respond but won't be surprised if you don't.”

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Posted 2 years ago

“My son was over the moon. Presented amazingly .”

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Posted 2 years ago

“I order this beautiful magical letter every year for my 2 nieces. They arrive on time and look fabulous. The kids get so excited. Always a good offer on too.”

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Posted 2 years ago

“unfortunately your Santa letters has caused nothing but upset children. we have once child age 9 who received there letter last Thursday and i have a very upset 4 year old that is still unset he has spent every night since last Thursday crying himself to bed as he believes his on the naught list as his letter still has not come. we completed both requests on the same day and asked them both to come on the 1st, what a let down”

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Posted 2 years ago

“Another letter another year and each year I think it can't get any better but it does There's new letters each year and I love reading them all ,it's so hard to choose. Fantastic service from ordering the letter,you can check your own personal letter to make sure everything's right in it,you can pick a date for it to be sent out then when it arrives the joy on my grandsons faces is worth every penny I definitely recommend this service Thankyou everyone”

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Posted 2 years ago

“Amazing , as always. Thank you 😊”

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Posted 2 years ago

“Although my 3 grandchildren are growing up they love receiving these Santa Letters especially as they always get the Good List Certificate!!”

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Posted 2 years ago

“Absolutely fantastic, I order every year and every year my children love it! Thankyou”

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Posted 2 years ago

“My niece and nephew just love receiving the letters every year. The look on there faces when it comes in the mail is priceless. They show everyone that comes to there house.”

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Posted 2 years ago

“I've been getting these letters sent to my grandson since he was 3 he loves receiving them the service is amazing .”

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Posted 2 years ago

“My grandson liam is 3 now and is more aware of what's going on, he was realy surprised when he got is first phone call and filled in his letter”

Santa Letter Direct 5 star review on 4th December 2023

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Posted 2 years ago

“Great letter and activity pack Thanks Santa”

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Posted 2 years ago

“Absolutely lovely letter highly recommended my daughter was so pleased”

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Posted 2 years ago

“Fantastic letters, very realistic! Always purchase from here, love the new edition of traditional letters too which were ideal for my older child who is still a believer. Very quick service, delivered on time, very happy customers! Would highly recommend.”

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Posted 2 years ago

“My granddaughters loved the letters. They were so excited when the postman delivered them They are amazed how Father Christmas knows a lot about them and the activity pack is really good”

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Posted 2 years ago

“Thank you so much my great granddaughter was over the moon with her Santa letter, was so easy to order everything was easy from ordering to the letter being delivered. Many thanks Carol xx”

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Posted 2 years ago

“EXCELLENT SERVICE”

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Posted 2 years ago

“We have not received the other 3 letters. I ordered 4 and 3 has not arrived yet.”

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Posted 2 years ago

“My granddaughter was over the moon”

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Posted 2 years ago

“Letter was due to arrive 01 December after being posted 27th November. Still not arrived but the money has been taken from my account.”

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Posted 2 years ago

Santa Letter Direct is rated 4.6 based on 20,893 reviews