Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the new format option that's much more personal . My grandson is 7 and starting to not believe until he got his letter ... How could just anyone know he loves arsenal FC ? 🤔”

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Posted 1 year ago

“Lovely letters for my grandchildren they loved them”

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Posted 1 year ago

“Perfect and Realy Happy”

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Posted 1 year ago

“The letter certainly made my grandchild’s (I think her last Christmas where she believes in Father Christmas still exists) a great Christmas. It is a good idea to reinforce the idea of Christmas as an season of giving and not just about receiving.”

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Posted 1 year ago

“My son was so happy with this letter and that santa knew all of his favourite things ! . Easy to and quick to do and the delivery time was fantastic”

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Posted 1 year ago

“My son really loved his personalized Santa letter. He was amazed at how much Santa knew of him! The letter took only a few minutes to prepare and it arrived much sooner than expected.”

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Posted 1 year ago

“Letters were created on December 4th. Expected to arrive and still have not. My children run to the mailbox each day looking and come away with disappointment on their faces. The emails I’m receiving from the company assume the letters have arrived even though they have not. Customer support is less than helpful and when I track the letters they are now expected to arrive December 27 not 18th like originally scheduled. Very disappointed with the entire process and lack of care and support from the company. And emails only are showing 3 out of the 4 letters I created which now makes me nervous that one child will not even receive hers at all”

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Posted 1 year ago

“Children all very excited about their letters off Santa 🧑‍🎄 especially when he new what to bring them Xmas eve, they have saved there activitie books to do Xmas eve, and they all sending a “merry Christmas to Santa 🎅 and his 🧝””

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Posted 1 year ago

“We get one of these every year for our Daughter. She squeals in delight every year when Santa writes to tell her she's on the 'nice' list. They are a brilliant way of keeping Xmas alive for young ones.”

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Posted 1 year ago

“So impressed with the Santa letters, only put in a few details for my kids and their letters both seemed so personal. Have already recommend d to friends and would definitely order from here again in the future. Thank you for delivering a bit of Christmas magic.”

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Posted 1 year ago

“Very happy with, even my son was happy he took it to school to show all his friends. I will definitely order again next year”

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Posted 1 year ago

“We absolutely love Santa Letter Direct, I have been using this Company for the last 8 years and they never fail to amaze us with there letters from Santa. There are plenty of options to choose from picture wise. I have ordered the Letters from and to Santa, Videos, the Personalised book (which is a amazing), the phone call and the activity packs.”

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Posted 1 year ago

“Very exctellent services. Quick delivery and my daughter had a sparkle smile on her face ! She has autism and this has brighten her day with the letter and activity pack.”

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Posted 1 year ago

“Amazing! 4th year of ordering from here. quality is very good! The new A.I option is fantastic! As long as the magic is still alive I'll still be ordering every year”

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Posted 1 year ago

“Perfect. My Grandaughter was amazed how Santa knew all about her. She loved it”

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Posted 1 year ago

“I've been ordering them for years and they are always brilliant. Have always delivered on time and santa never forgets to text on Christmas Day !!”

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Posted 1 year ago

“My grandson will be very happy when he sees his letter from santa I put it in his Christmas eve box it was well worth the money.”

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Posted 1 year ago

“Kiddies loved them, although they were delivered earlier than requested.”

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Posted 1 year ago

“Kids loved it! Thanks so much”

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Posted 1 year ago

“Used AI to generate the letter, my grandson was so pleased”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews