Santa Letter Direct Reviews

Name: Santa Letter Direct
Rating: 4.61

4.6 Rating 20,874 Reviews

90 %

of reviewers recommend Santa Letter Direct

4.6

Based on 20,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Santa Letter Direct:

Santa Letter Direct sends personalised letters from Santa to children all around the world. We have a wide range of letters available to bring the magic of Santa into your home this Christmas.

Visit Website

Phone:

(019) 347-13730

Santa Letter Direct 5 star review on 23rd December 2025

830

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved it excellent art work quick delivery service”

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Posted 1 year ago

“Not received my 3 letters yet.”

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Posted 1 year ago

“Great use of the AI letter generator made things so simple and created a great letter from putting in just a few key words about my daughter she was so happy.”

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Posted 1 year ago

“Fantastic letters both my 6 & 9 Gran children loved them, so personal and beautiful. They truly believe Santa knows them, thank you for keeping the magic”

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Posted 1 year ago

“One very happy little girl 🥰 , eyes lit up when she opened her letter and found her certificate to say she was on the nice list. Letter came on time, but Santa Direct also send emails to double check if you would like it sent earlier 🙂. Thank you 🤩.”

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Posted 1 year ago

“Amazing! My daughter loved it”

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Posted 1 year ago

“8th year of using this company and the letters never fail to be perfect. Thank you xx”

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Posted 1 year ago

“I ordered these for my three grandchildren and my two great nieces and they are thrilled”

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Posted 1 year ago

“So pleased I took a chance on this Santa’s letter website. It was really easy to do with an easy guide. Delivery was very quick too and excellent value for money. Thank you”

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Posted 1 year ago

“My son got literally surprises by the letter. He was over the moon. However, I felt the writing was very light in colour as if the printer ink run out. Otherwise, over all it was good and he told to all his friend about the exciting letter.”

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Posted 1 year ago

“I have been using Santa letter Direct for a number of years now. My children love getting the letters to say it’s time to write to Santa and they are always amazed by their letters from Santa saying the good things they have done throughout the year and what toy he knows they would like. The letters are always on time and are lovely momentous to keep for the children to look back on. There’s also a good selection of letter formats to choose from. Will definitely keep buying these letters while ever my children believe.”

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Posted 1 year ago

“Unfortunately I cannot leave a review as my grandaughter did not recieve the letter , very disappointed”

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Posted 1 year ago

“Unfortunately have not received the letters am so disappointed.”

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Posted 1 year ago

“absolutely magical my son loved opening his letter form santa”

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Posted 1 year ago

“I ordered my daughter a little letter off Santa to make it even more special. My daughter loved it, she found it super exciting to see Santa has wrote to her. Delivery was really quick, and come before expected date”

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Posted 1 year ago

“We were supposed to recieve on Dec. 14th.. but It still hasnt made it here..I know mail is backed up. But, I just hope it makes it here before Christmas or I wasted my time and money..”

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Posted 1 year ago

“Very efficient service, the letter was so well written and had picked up pointers from my key words.. my daughter was delighted”

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Posted 1 year ago

“Really pleased with letter would highly recommend”

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Posted 1 year ago

“Absouletly brilliant”

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Posted 1 year ago

“I've always gone to Santa letter direct. The letters are just beautiful. I've never had any issues before, but this year one of my child's letters hadn't arrived. I sent a message to explain, and another letter was put in the post that day. I've recieved it today, and can't wait for my boys to read their very personalised letter from Santa. I used the AI option this year, and it's brilliant. With my sons being a little bit older, this option was ideal. Thank you SLD. Merry Christmas”

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Posted 1 year ago

Santa Letter Direct is rated 4.6 based on 20,874 reviews