Safety Play Reviews

Name: Safety Play
Rating: 4.29

4.3 Rating 345 Reviews

81 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 345 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

01444226363

Write Your review

Tell us how Safety Play made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Safety Play 5 star review on 15th May 2024

Sammy Bennett

Safety Play 5 star review on 14th April 2024

Cassie Lewis

Safety Play 5 star review on 23rd March 2024

Liam Osbourne

Safety Play 5 star review on 2nd October 2023

David Ward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safety Play made the effort to follow up my previous review with an explanation with regards to the poor delivery dates. This was understood and appreciated, as it was clearly due to problems out of their control. The quality issue remains with excess fluff in the rubber, but ultimately now it has been laid and being used it looks good. I could have just done with a bit less fluff and more rubber to fully finish my area. Unfortunately, I'm about 50kg short... I would buy from here again.”

Helpful Report

Posted 1 year ago

“Slight delay in delivery but quick communication by the customer service team and direct reply via whatsap group. Slight issue with the delivery driver but not the companies fault. Product great and looks great and much better than bark chips!”

Helpful Report

Posted 1 year ago

“Good quality chip, great customer service. Not so great delivery.”

Helpful Report

Posted 1 year ago

“Great product and great finish for our play area. Only reason I give four stars instead of 5 was that I found two small pieces of metal mixed in with the rubber when unloading which were quite sharp. Also I recommend stating the length of delay to delivery on your website rather than at point of purchase. I delayed ordering to ensure the skip I had was removed prior to delivery but I could have ordered and not have worried if I knew it was going to be 4 week delay.”

Safety Play 4 star review on 18th August 2020

Helpful Report

Posted 3 years ago

“Pieces could be a little bit bigger”

Helpful Report

Posted 3 years ago

“Very happy with product. Communication and delivery lead time could be improved.”

Helpful Report

Posted 3 years ago

“Very happy with the product, only reason for not giving 5 stars was lack of communication.”

Helpful Report

Posted 3 years ago

“Order received yesterday, very good condition. We were out on delivery, driver contacted to see where the goods should be left. Only complaint we would have is that the delivery date was changed twice with no update from Safety Play, I'm sure that is in part due to the current circumstances.”

Helpful Report

Posted 3 years ago

“Really like the product, it has rained really hard on the chippings and the colour hasn’t been affected at all! The communication regarding delivery was disappointing though and when I tried to phone up to find out when I would get the delivery I was given false information and felt like I was being fobbed off. It’s just as well I was able to be home as I was told one day, then the next and then it arrived on the the 3rd.”

Helpful Report

Posted 3 years ago

“Perfect chippings, delivery was slower than stated but to be expected during these times. I would have liked a message/email to say the dispatch date had changed but very happy with the play chippings”

Safety Play 4 star review on 19th June 2020

Helpful Report

Posted 3 years ago

“Item seems good. Long wait but to be expected with current covid 19 situation. Communication could be improved but again due to reduced staffing I guess cpuldnt be helped. Very polite when I spoke to them.”

Helpful Report

Posted 3 years ago

“Disappointed that delivery was pushed back on 3 occasions. However once arrived the quality of the product makes up for it. 5 stars if it arrived when originally told. Thanks.”

Helpful Report

Posted 4 years ago

Safety Play is rated 4.3 based on 345 reviews