Safety Play Reviews

Name: Safety Play
Rating: 4.31

4.3 Rating 402 Reviews

82 %

of reviewers recommend Safety Play

Company Reviews

Product Reviews

Metrics

4.3

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Courier

Safety Play 5 star review on 5th May 2025

Anonymous

Anonymous // 01/01/2019

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“Delay in order. Promised delivery would be Friday or Saturday just gone. No update, no email, no call. AND NO DELIVERY!!”

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Posted 3 years ago

“Even despite a delay in delivery, communication was clear and updates were accurate and regular. Product is as expected, a very high standard and looks exactly as I imagined! Thanks to the Safety Play team.”

Safety Play 4 star review on 24th September 2022

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Posted 3 years ago

“I placed an order at the start of September, I was then notified by the company they had an issue with some components and there would be a slight delay in receiving my order, these things can happen so wasn't a major problem for me. I spoke to the company 5 days ago who assured me I'd get my order yesterday. I've not received any communication from a delivery firm or Safety Play. I tried calling all day yesterday and Safety Play is completely unresponsive, I've tried phone, email and Chat......NO response as yet!!! Reading other recent customer reviews there are several customers missing their orders and they too are unable to speak to anyone. Looks like I'll be calling my bank to reclaim my funds.”

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Posted 3 years ago

“Similar to other reviews the company has gone unresponsive. DO NOT USE! They will take your money but you cannot contact them. I have started the process of trying to get my money back through my credit card company.”

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Posted 3 years ago

“Terrible service, ordered 19th of august Still no sign of our order, tried calling all day no answer”

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Posted 3 years ago

“Do not use! I am still waiting. I placed an order with this company on 10th August and after correspondence I was told today would be the latest date I would receive my order. Obviously disappointed but I accepted that. I have had no further correspondence about delivery and tried to make several attempts to contact them through all methods with no joy. I have now asked for a full refund but I am concerned they won't even respond to that.”

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Posted 3 years ago

“If you want to be lied to and wait weeks on end for delivery then use this company. Save the hassle spend another £30ish and buy it elsewhere Absolutely bloody ridiculous.”

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Posted 3 years ago

“Although short delay in delivery, I'm very pleased with the product and colour...”

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Posted 3 years ago

“Great price and service”

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Posted 3 years ago

“Unfortunately I am still waiting for the product which was due yesterday. Have been told it will arrive tomorrow and they will send tracking information which i haven't received. Not easy to get through to someone on the phone. Hopefully the product will arrive tomorrow”

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Posted 3 years ago

“Great price compared to rubber tiles. Great choice of colours. Obviously there's the chance of metal in the bits so I've carefully bagged it all up to transport through my house picking out 4 bits of metal in the process, hopefully that's all of it. My daughter will be wearing shoes on it anyway. Overall very pleased, would purchase again from here if I ever needed more.”

Safety Play 5 star review on 15th August 2022

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Posted 3 years ago

“Green rubber chippings were delivered in the time frame advertised. Easy to lay down and gives us more piece of mind with little ones playing on the climbing frame. Would recommend.”

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Posted 3 years ago

“Slight delay on the delivery due to colours availability. We agreed ro change clour and they promptly delivered the order. They did contact us and tell us about the delay and gave us a small discount due to this. So can't complain about that. The product seems good and the delivery driver was very helpful. I would still recommend using them quality product at a good price.”

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Posted 3 years ago

“Excellent quality. Just what I was looking for to make our garden safe for my young son.”

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Posted 3 years ago

“Amazing service from start to finish. I looked on there website and wS unsure of which product I would need and how much was needed. I could ask questions which were answered quickly and then they sent me a quick and easy guide on what I'd need to do to prepare the grounds before putting the rubber chippings down. One I ordered 2 x 500kg of the brown chips. They were delivered within a week, straight to my door. Easy payment, easy ordering, easy delivery, easy to lay. And my back garden play area looks amazing and the floor is so spongy. 👌 I would definitely recommend.”

Safety Play 5 star review on 7th August 2022

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Posted 3 years ago

“I waited for a bit longer than I expected for this order but I am very pleased with it thanks”

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Posted 3 years ago

“Great quality, fast delivery.. looks great!”

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Posted 3 years ago

“We are really pleased with our order! I enquired as to why it took longer than expected but received an email explaining and a £20 refund. Many thanks for your help and service.”

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Posted 3 years ago

“The quality of the product is very good and far better than the photographs portray. We are very please with the product. The delivery company/driver were excellent and could not be more helpful. The driver brought the pallets right into the garden and took them as close as he possibly could to the area the mulch was to be spread out. The only criticism I would have is the delivery time was quoted by Safety Play to be 7 to 10 days, but it arrived 31 days later, but the product is worth the wait. Thank you.”

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Posted 3 years ago

“Very happy with what I have got, just little bit of a delay on delivery, was resolved quickly via whatapps conversation with small bit of compensation which is most welcomed, due to the inconvenience. Overall quality of product is good and coverage was enough as well and my daughters are very pleased 😀.”

Safety Play 4 star review on 1st August 2022

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Posted 3 years ago

Safety Play is rated 4.3 based on 402 reviews