Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,338 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 11th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Run&Become for a very long time, they are always excellent!”

Helpful Report

Posted 1 year ago

“Following the very disappointing closure of the Edinburgh branch when I went to another shop for new shoes I was told that they had never heard of toe box guards and I would have to get something made up. A quick visit to the Run and Become website showed that this is not the case and having placed an order I was very pleased when the guards arrived within a few days. Whilst I prefer to try shoes on before buying them I would have no hesitation in ordering other items online from the shop.”

Helpful Report

Posted 1 year ago

“Quicker than waiting for a running shop delivery to come and delivery quick.”

Helpful Report

Posted 1 year ago

“Great product, very quick dispatch & delivery, impressive- thank you!”

Helpful Report

Posted 1 year ago

“very good service and helpfull”

Helpful Report

Posted 1 year ago

“Quick service with correct product delivered. Great shows too!”

Helpful Report

Posted 1 year ago

“Website easy to navigate and regular communication on the status of my parcel, which arrived promptly.”

Helpful Report

Posted 1 year ago

“Good stock and a straightforward purchasing system followed by delivery as promised - sorted!”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Perfect running trainers and arrived really quickly!”

Helpful Report

Posted 1 year ago

“High quality products, delivered quickly, after helpful telephone advice. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent help in ordering a new pair of Bondi 8 extra wide, the Bondi 7 was excellent for my husband who has to have orthotics, has Rheumatoid Arthritis and mobility issues after a minor stroke, very good toe box and copes with the high instep, can't praise Run and Become enough for their help!”

Helpful Report

Posted 1 year ago

“Great shoe selection stocked in wide range of sizes. Excellent delivery timescale”

Helpful Report

Posted 1 year ago

“I was very happy with the price and product delivered. The web site states same day dispatch for early orders, this didn’t happen. When chased ‘didn’t have time’ was the response.”

Helpful Report

Posted 1 year ago

“Excellent service. Very pleasant store with helpful and friendly staff”

Helpful Report

Posted 1 year ago

“"Run and Become" go 'above and beyond'! As a disabled 70-year-old man it might seem surprising that "Run and Become" is now my go-to store for footwear. When visiting the store in 2020 the staff went out of their way to assist me to find size 14 extra-wide trainers which would accommodate the inserts I use. Having found a brand and fit that works for me I ordered a new pair over the telephone this year. The staff have now placed the necessary information into their database and, in future, I will order online. Their patience with my unusual request was greatly appreciated.”

Helpful Report

Posted 1 year ago

“I’d made a mistake at the end of my order by not entering the discount code for Hilly socks. I emailed you immediately about this but it didn’t make any difference- I’d suggested just putting an extra pair in but it was ignored”

Helpful Report

Posted 1 year ago

“As ever, great competitive prices, fast delivery I took advantage of 3 for 2 offer on Hilly socks.”

Helpful Report

Posted 1 year ago

“The delivery by Royal Mail took 10 days, 4 days later than they said. Poor show.”

Helpful Report

Posted 1 year ago

“Fantastic shop, cannot recommend it highly enough”

Helpful Report

Posted 1 year ago

Run and Become is rated 4.9 based on 3,338 reviews