Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,503 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Run and become have become my number one go to shop for running shoes and gear, excellent service.”

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Posted 2 years ago

“Run and Become is the best shop in London for running gear. And that's the truth, Ruth!”

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Posted 2 years ago

“Fantastic service. I had a gait analysis in the London store ... hadn't made an appointment but didn't have to wait long. The member of staff spent nearly an hour with me and made sure I left with a pair of trainers and socks I was happy with. In comparison to other running stores, they don't charge for gait analysis and use running on the street rather than on a treadmill. Always worth a trip to London for!”

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Posted 2 years ago

“Very good service. Item at cheapest price available and quick delivery.”

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Posted 2 years ago

“Very quick delivery.”

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Posted 2 years ago

“Excellent customer service, good advice and helpful as ever. Quick and easy exchange, with assistance from Anne. Thank you.”

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Posted 2 years ago

“Excellent service by speaking to a real polite and efficent customer service person. No robots nor yukky music whilst waiting. I had tried 20 or more times to do the whole transaction online. Fortunately due to their excellent IT they wre able to track this and my order was stuck in the system. Once ordered my shoes arrived within 2 days even though I was expecting a 5 day turnaround. I usually go directly to the store in Victoria but since I knew the make and model of my running shoes, I decided to try ordering directly from them. The service was brilliant.”

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Posted 2 years ago

“Booked a gait analysis in advance and it was really worth the wait. Received a pair of shoes that fit like a glove.”

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Posted 2 years ago

“Sadly my order never arrived despite being told it had been dispatched, apparently my size was not in stock and I knew nothing about it until I received an email to tell me that I had been refunded.”

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Posted 2 years ago

“Love Run and Become. Bought a Ronhill waterproof jacket. It's perfect. Service is always great, highly recommend.”

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Posted 2 years ago

“The expert’s choice.”

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Posted 2 years ago

“My order arrived quickly but unfortunately I had to return them as they were too small. The return and refund was done within a week, so really impressed. Will definitely re-order.”

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Posted 2 years ago

“Fast postage item as described great all round service, recommended seller”

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Posted 2 years ago

“Good service. Great choice. Arrived on time. Super pleased with my new running shoes and shorts.”

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Posted 2 years ago

“Love my hoka running shoes. I was really worried they wouldnt fit as id bought them online. but no - they're purfect. Arrived quickly and website was easy to use”

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Posted 2 years ago

“Excellent service and very quick in posting our my new trainers.”

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Posted 2 years ago

“Very nice trainers from Brookes”

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Posted 2 years ago

“I like the range that Run & Become offer. I was after some socks and they had what I needed. Ordered on the one day, delivered the next. What is not to like?”

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Posted 2 years ago

“Great Service. Arrived promptly. Good product and will be using Run & Become again.”

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Posted 2 years ago

“Quick service, delivered on time.”

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Posted 2 years ago

Run and Become is rated 4.9 based on 3,503 reviews