Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,426 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Efficient service. Great communication”

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Posted 11 months ago

“Expert and excellent service. Very happy”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“Run and Become is one of my favourite shops,”

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Posted 11 months ago

“Excellent service, excellent choice 🩷”

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Posted 11 months ago

“Great running retailer. Good range of gear available. Nice to have the November discount to make a new pair of shoes more affordable.”

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Posted 11 months ago

“Excellent service. Thanks for all your help”

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Posted 11 months ago

“My order was arrived quickly and in good condition. I like the Run and Become website; the staff product reviews are helpful, and there are lots of articles giving general advice.”

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Posted 11 months ago

“It was so easy, the product was well described, and then it arrived very swiftly.”

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Posted 1 year ago

“I bought road and trail shoes after a telephone consultation. I sent photos and videos of my running shoes using whatsapp in advance shich was straightforward. Michelle was knowledgeable about the various brands and the differences between them, allowing me to make an informed choice and the shoes arrived by post. All very easy and the shoes are a great fit.”

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Posted 1 year ago

“Great item, nice fit and good quality. Great customer service and speedy shipping. Very happy thanks.”

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Posted 1 year ago

“Staff are attentive, well informed and - crucially - are also runners”

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Posted 1 year ago

“Shoes came, high quality good brand and very good for runnning”

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Posted 1 year ago

“Great experience , had shoes in size , good price , prompt delivery , would recommend and will use again”

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Posted 1 year ago

“Very happy with item and service.”

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Posted 1 year ago

“Excellent customer service who assisted me with club discount when it wouldn’t apply online. Hoka Speedgoats were delivered well before the expected delivery date. Thank you so much”

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Posted 1 year ago

“Excellent price for the product I wanted and fantastic aftercare too. Royal Mail completely messed up delivery of my item; Run and Become sorted a replacement within 24 hours and I received it shortly after. Excellent personal support via email throughout the whole process.”

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Posted 1 year ago

“Very easy to order and delivered within a couple of days. Would use again and recommend”

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Posted 1 year ago

“Good price. Quick delivery. Great returns service when required.”

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Posted 1 year ago

“I love Run and Become. Since they set me up with a pair of Brookes running shoes many years ago, I have never had any ankle or knee problems. So I just go back to Run and Become to buy the lastest Brookes shoes whenever I need a new pair. These shorts got sent out very quickly indeed. I don't live in London. But I do visit the shop whenever I can, and love the history and ethos. And the mail order channel works extremely well indeed. Thank you.”

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Posted 1 year ago

Run and Become is rated 4.9 based on 3,426 reviews