Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just really lovely, helpful people at Run and Become. Recently I had a very quick delivery of some running shoes after a personal email from Goska to check my address details. I appreciated the attention to detail to avoid a potentially misdirected delivery. I love their website too - some really helpful information on there regards injuries and how to prevent. You can’t beat the fact that they really care and are genuinely knowledgeable about what they do - fantastic customer service and I will always buy from them.”

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Posted 4 years ago

“Product and delivery both fine.”

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Posted 4 years ago

“Excellent service from ordering to delivery. Sizing true to size. Quick delivery and perfect packaging - well done and will certainly order again from them.”

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Posted 4 years ago

“Ordered online. Fast efficient processing and delivery of my order with free delivery.”

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Posted 4 years ago

“Great customer focused company. Always happy to support them. The staff are runners who give honest advice. That matters to me more than possibly saving a penny by scouring the internet. As it happens they are often competitive with prices and have regular sales.”

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Posted 4 years ago

“Everything spot on from delivery to product would definitely recommend”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Good service and excellent idea to have free returns with running shoe purchase should they not fit”

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Posted 4 years ago

“I’m a regular purchaser; a very good online service - easy to find what I need and speedy, efficient deliveries.”

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Posted 4 years ago

“I like going to the Run and Become store on Eccleston Street in London because staff are very knowledgeable and always offer excellent advice, plus they are very patient and friendly. Under the current circumstances this is not possible at the moment, so I decided to order online and I am very happy with the service. Delivery was fast and I had no problems at all. Thank you.”

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Posted 4 years ago

“Always have an excellent range of stock, speedy delivery and good communication throughout.”

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Posted 4 years ago

“Been using Run and Become for 20 odd years running knowledge and customer service second to none”

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Posted 4 years ago

“Unrivalled staff knowledge and helpful advice. The only running shop I trust!”

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Posted 4 years ago

“Excellent attentive service”

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Posted 4 years ago

“Good service. They had exactly what I wanted in my size shoe and a decent colour. Will definately use again.”

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Posted 4 years ago

“Still have not received the two tops I ordered along with my trainers.”

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Posted 4 years ago

“I emailed a product query and received a quick and very helpful response. I then purchased the recommended product and it arrived really quickly despite being during the festive holidays. Thanks for your advice!”

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Posted 4 years ago

“Quick and efficient service, with responsive team.”

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Posted 4 years ago

“Very pleased with next-day delivery even during lockdown.”

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Posted 4 years ago

“Very happy with service provided.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews