Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“I always used to visit in person. Now (because of Covid) I emailed for advice. I got a quick response, bought the new pair of running shoes I needed and all is good. I hope I can come back in person again soon!”

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Posted 5 years ago

“The service and product knowledge is always fantastic!”

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Posted 5 years ago

“Brooks running shoes in wide fitting delivered to Qatar within one week. Delighted!”

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Posted 5 years ago

“Amazing, rapid, FREE delivery with the peace of mind return service.”

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Posted 5 years ago

“Good website, prompt delivery but will visit shop when I can.”

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Posted 5 years ago

“always great”

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Posted 5 years ago

“Fantastic customer service, advice and follow-up by Dipika!!! Thank you!!”

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Posted 5 years ago

“Amazing customer service, very friendly staff in store. Visited Run & Become Cardiff for the first time last month & will be my first choice from now on, thanks again!”

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Posted 5 years ago

“Really helpful lady on the phone who helped me narrow down my options and let me try the trainers out at home.”

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Posted 5 years ago

“Face mask as advertised, very comfortable, good fit, delivered on time, many thanks.”

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Posted 5 years ago

“Excellent service from the experts.”

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Posted 5 years ago

“I have recently purchased a new pair of amazing Brooks Levitate. I have for the past four years used the I store expertise of the Run and Become in Eccelston Street, but because of COVID I decided to use their online interface. It was just as user friendly and my shoes arrived safely. We are just getting to know each other”

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Posted 5 years ago

“Excellent service, received my shoes very promptly and at a good price, and free delivery.”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“We admire the service at Run and Become - credible,knowledgeable and properly helpful and friendly, every time. Thank you Run and Become.”

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Posted 5 years ago

“Very efficient and easy to deal with. I will shop with you again!”

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Posted 5 years ago

“Swift and efficient.”

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Posted 5 years ago

“Great service via WhatsApp to purchase new running shoes. Really knowledgable, friendly and professional! Will definitely use again and recommend.”

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Posted 5 years ago

“It's really hard to get wide fit running shoes, so impressed by range offered. but what I like best about runandbecome is the sticky return label already printed so returns really easy, though not needed this time (but used a previous time)”

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Posted 5 years ago

“Order was delivered quickly and just what I needed.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews