Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“quick and easy to use site with fast track able delivery”

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Posted 5 years ago

“Just bought a pair of running shoes online. Quick delivery, despite the epidemic, and happy with the shoes. Just sad not to be able to go into the shop this time. Many years ago Run and Become even sent me a pair of shoes to Massawa, Eritrea. In the rush to leave and start my job there I didn’t have time to come into the shop, and they duly arrived in the humid heat of that Red Sea port a couple of weeks later. I also appreciated the advice given over the phone about running in those conditions. A great business, I will always buy my running shoes from them.”

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Posted 5 years ago

“Great service in store and on-line !!!!!!!”

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Posted 5 years ago

“Lovely Ron Hill running gloves for my daughter. She loves them thank you.”

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Posted 5 years ago

“Exactly what I needed!”

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Posted 5 years ago

“Helpful and friendly”

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Posted 5 years ago

“In spite of present circumstances delaying delivery, all worked out well with my order.Royal mail delivery updates and delivery very efficient. Although ordered online I was pleased to have visited the local shop first (before they closed) where I bought my previous running shoes. The staff were very helpful but they didn't have many wide fittings in stock”

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Posted 5 years ago

“prompt delivery of running shoes despite the current COVID19 situation. Shoes fit perfectly. Thank you”

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Posted 5 years ago

“Finding myself at home due to the Covid19 pandemic I wanted to start running again - unfortunately my running shoes were completely run out. What to do? Shops closed to slow the spread of the virus. Its really important to get running shoes that fit and support you properly. I emailed Runandbecome and Petra was great in guiding me through the online gait analysis, I sent some photos and a couple of videos, she tried on and ran in shoes for me, based on these and phoned me back. We chatted and I made a decision re running shoes. All very straightforward and really helpful . I’m back running again and so appreciating being able to get out in the fresh air and run & breathe through this . Run & Become, you are doing a great job and going above & beyond. Thankyou .”

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Posted 5 years ago

“Fast efficient service. I would definitely recommend them.”

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Posted 5 years ago

“Excellent service at this difficult time”

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Posted 5 years ago

“Very good and efficient service”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Great service. Great products”

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Posted 5 years ago

“Great service and provided alternatives when the product I ordered was out of stock.”

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Posted 5 years ago

“Wonderful customer service and very fast delivery.”

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Posted 5 years ago

“Efficient fast delivery.”

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Posted 5 years ago

“Great service and prompt delivery.”

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Posted 5 years ago

“Very good and reliable service!”

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Posted 5 years ago

“Really great service, thanks”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews