Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Shiny new shoes, excellent customer service”

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Posted 4 years ago

“Great service fast delivery and had the colour I wanted”

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Posted 4 years ago

“Outstanding service from friendly, knowledgeable and really helpful staff. Nothing was too much trouble and they had great product knowledge. Would thoroughly recommend and will be using them again.”

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Posted 4 years ago

“Speedy efficient service, will definitely use again.”

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Posted 4 years ago

“Excellent quite dispatch of parcels and efficient returns system. Cannot fault.”

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Posted 4 years ago

“Brilliant customer service from Run and Become. I had ordered a wide by mistake but I called the following morning and my order was changed with no problem at all.”

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Posted 4 years ago

“Highly recommended - great service, high quality gear”

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Posted 4 years ago

“Used this company for the first time this month. Would highly recommend. The lady who I spoke to on the phone was very knowledgeable and I've received a great pair of trainers which are improving my running technique already. Will definitely use run and become again”

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Posted 4 years ago

“Prompt delivery of insoles. Love them. I’ll be ordering more. Thanks”

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Posted 4 years ago

“Excellent service, good price and the shoes are exactly what I had hoped they would be.”

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Posted 4 years ago

“Good quick service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Super happy with service, efficient and quick. Love my Saucony Guide 14, sooo comfortable and the 15% off for International Women’s day was a really nice surprise!”

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Posted 4 years ago

“Always like to support the local store, have quality products available and great staff to help out with any advice.”

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Posted 4 years ago

“Speedy service and great product in the colour I wanted”

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Posted 4 years ago

“Had a query on description of shoes as I believed neutral but report mentioned support, prompt response to advise Brooks had now added to the Glycerin range (neutral) a GTS version for pronation rather than give them a different name. Thanks for clarifying, shame on Brooks”

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Posted 4 years ago

“Great service. Very knowledgeable. I won't buy my trainers anywhere else. The remote/video gait analysis worked surprisingly well.”

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Posted 4 years ago

“Excellent service and product range, exceptional staff when visiting store. They have been great through lockdown, keeping wide range of stock available and speedy delivery”

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Posted 4 years ago

“Good range of kit, plenty of special offers and super friendly folks. Really recommend getting on their mailing list as they send a wealth of info and top tips on all things running : )”

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Posted 4 years ago

“great shoes”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews