Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,435 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,435 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Awesome!!!!”

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Posted 3 years ago

“Haven’t received my shoes yet & wasn’t sent a tracking number so I could keep track of where they are & when I’ll receive them”

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Posted 3 years ago

“Great product, perfect fit arrived within 48 hours!”

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Posted 3 years ago

“Great shop and staff and shoes obviously!!!”

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Posted 3 years ago

“Shopping at Run and Become through their online shop is always so easy and there is remarkable value there. Purchases arrive quickly and securely packed”

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Posted 3 years ago

“The online gait analysis is a fab service. Michelle was ace, very knowledgeable and friendly and I'm really happy with the running shoes she recommended. You feel a bit of a 'nana doing the videos, but it's worth it!”

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Posted 3 years ago

“I decided to comment in the box on the order form that I wished the hat came in a blue colour. I was amazed to get a prompt reply suggesting an alternative hat which was a lovely blue and cost less! Delivery was great. Thank you for excellent service.”

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Posted 3 years ago

“Perfect service. Speedy delivery. Great price.”

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Posted 3 years ago

“What a great service! Got exactly what I ordered, super quick delivery and a refund was no problem when I ordered the wrong size!! Plus discount for running club members. Will definitely be ordering from them again 😊”

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Posted 3 years ago

“Good fit, true to stated size and very prompt delivery.”

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Posted 3 years ago

“Great website that’s easy to navigate. Lots of stock to choose from. The lightweight Solomon jacket I bought was great value and arrived very quickly. Thanks kindly.”

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Posted 3 years ago

“Went in to check a pair of Hoka’s that I’d bought on line. I wasn’t sure if they were the correct size. The woman in the shop couldn’t be more helpful. I ended up with a smaller size and wider fit. Lesson learned always more enjoyable to shop in store when you can.”

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Posted 3 years ago

“Great customer service - will definitely order from R&B again.”

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Posted 3 years ago

“Excellent service and prompt delivery.”

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Posted 3 years ago

“My go to place for new shoes. Knowledgeable staff and they take the time to make sure you get the right pair for you.”

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Posted 3 years ago

“Great price and quick delivery, would recommend”

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Posted 3 years ago

“Marina at the run and become team was extremely responsive and helpful and because of the amazing service I received I probably wouldn’t buy running shoes anywhere else!”

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Posted 3 years ago

“Bought product to deal with shin splints. Info on site very helpful. Trainers that I bought do the job. Light weight yet supportive.”

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Posted 3 years ago

“Great shop, very friendly, very knowledgeable, Dealt with Caitlyn and she was very helpful, well done Run And Become, See toy again soon,”

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Posted 3 years ago

“Great shop and great selection of running wear. Really helpful website and in store staff that helped me find the right shoes for my needs. Thanks!”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,435 reviews