Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent experience. Good price & very quick delivery”

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Posted 3 years ago

“Always very helpful 🙂”

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Posted 3 years ago

“Very helpful advice on getting the right supplement products to assist my daughter with her running.”

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Posted 3 years ago

“Such lovely team to engage with and super helpful. Despite ordering a size up as recommended I needed two sizes up and for the following day. With 13minutes before post cut off, a call to the team dealt with me swiftly, very professionally and the delivery arrived as promised. Like traditional, knowledgeable service always was, but rare to have these days.”

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Posted 3 years ago

“Brilliant customer service. Visited the Victoria store to exchange a pair of shoes and was immediately offered support by one of the assistants who was very helpful. Will definitely purchase from Run & Become in future.”

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Posted 3 years ago

“Great, enthusiastic and expert staff. Highly skilled and helpful. Ideal purchase made.”

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Posted 3 years ago

“Great service , good quality items & friendly.”

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Posted 3 years ago

“Been to Edinburgh shop a few times in person over the years to get shoes fitted. Always been happy with outcome. So successful last time I have just kept re-ordering same shoes online. Run and Become always seem to have shoe and size in stock at competitive price. Highly recommended.”

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Posted 3 years ago

“Great quality products; knowledgeable, prompt and efficient service as ever.”

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Posted 3 years ago

“Great work - thank you for sending the shoes quickly and safely!”

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Posted 3 years ago

“Used the site a few times now and every time has been a speedy, efficient service. Thoroughly recommended.”

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Posted 3 years ago

“Excellent and stylish running shoes with lots of information to help me choose the right pair for me. However I couldn't decide so had to return the trainers but instead I intend to contact my local store for personal advice. I really value the gait training advice provided in store, essential for 'problem' feet.”

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Posted 3 years ago

“This is nothing short of the best way to kit yourself out with your best running shoes. The staff are so friendly discreet and thoughtful time and again over the years I have had my gait analysed and the right shoes recommended which are often not the most expensive. Staff take real care. I can’t fault this shop and the service they give. Currently enjoying my Hokas wide fit x”

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Posted 3 years ago

“No hassles, got what I ordered, very professional.”

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Posted 3 years ago

“Terrific selection of running gear for all levels of runners. Excellent service both in store and online. Run and Become offer a holistic service for those wanting to take a step into a life of movement.”

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Posted 3 years ago

“Brooks Adrenaline GTS 21 are so comfortable. My 3rd pair of Adrenalines. I thought they would not be worth the money but they are.”

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Posted 3 years ago

“Very pleased with my shoes and Run & Become's excellent service.”

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Posted 3 years ago

“Great service Ordered shoe and exchange was really slick even though I didn’t fully follow instruction Have just used the new spikes on my local park run - they’re super light and comfy Did new PB by over a minute 🙂”

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Posted 3 years ago

“Superb fast service”

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Posted 3 years ago

“I found Run and Become online and chose some shoes in wide width for walking around London. They are so comfortable I now wear them for work as I’m on my feet all day too. Thankyou”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,361 reviews