Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,530 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Hi, the item never arrived. It is at the post office which is closed til further notice, so please can you refund.”

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Posted 2 years ago

“I have always bought my running shoes here. I haven’t been ordering online in the last couple of years as I know exactly the shoe I want”

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Posted 2 years ago

“Very good products efficiently delivered”

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Posted 2 years ago

“I have used Run & Become for two or three orders now. I was kept fully up to date on the progress of each delivery. I cannot fault their delivery service - if only all companies were this efficient and customer-focussed - a pleasure to deal with.”

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Posted 2 years ago

“Excellent knowledgeable service All very good As ever!”

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Posted 2 years ago

“Perfect thanks”

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Posted 2 years ago

“Easy to order on line and quick delivery”

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Posted 2 years ago

“Run and Become are great. Excellent advice, excellent service and fair prices.”

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Posted 2 years ago

“Quick and efficient customer service”

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Posted 2 years ago

“Prompt delivery and items seem to be fine.”

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Posted 2 years ago

“Fantastic customer service. The assistant that helped me was very patient and tried lots of different trainers. Great advice and happy with my choice.”

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Posted 2 years ago

“Excellent service as always. Ordered online and collected within a couple of days.”

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Posted 2 years ago

“Prompt delivery and good to have the option of free returns. Having said that I miss your shop in Cardiff online is fine if you know exactly what you need but more difficult if you’re interested in a new shoe. Wondered if a pop up shop at events might work. I know these have been done in the past but with limited independent running shops around it might work better now especially if the comms in advance was good you could get people to vote on what stock they most want you to bring”

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Posted 2 years ago

“I generally don't write reviews, but Run and Become are genuinely excellent. Great in store, great online.”

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Posted 2 years ago

“Excellent service. Replaced a pair of Hokas that had worn out too soon. Excellent customer service. Made suggestions for replacement shoes based on my feedback. Highly recommend.”

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Posted 2 years ago

“V efficient thanks”

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Posted 2 years ago

“Trustworthy company. I ordered a SPIbelt for running. It arrived quickly and in good condition. I've had lots of compliments on it already and it is great for holding my phone whilst running.”

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Posted 2 years ago

“Excellent service. Very happy with purchase which was replacement soft flasks at a good price with free postage. I always try to buy from here when I can.”

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Posted 2 years ago

“I fully trust the Run & Become staff because they are excellent at establishing the customer's specific requirements and then obtaining shoes to match. In my recent purchase, the shoe I required was apparently no longer available. I knew, however, that Run and Become would be able to obtain the shoes to my very specific requirements. True to form they did not disappoint. Great service.”

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Posted 2 years ago

“Excellent and speedy response to refund. A great service”

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Posted 2 years ago

Run and Become is rated 4.9 based on 3,530 reviews