Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,542 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Run and Become is my "go-to" shop for all things peregrinatory ❤️”

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Posted 2 years ago

“Always an excellent service”

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Posted 2 years ago

“Online picture was good and the order was delivered on time. The company kept me up to date on the delivery and when the trainers arrived they were exactly what I ordered. Great quality & service”

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Posted 2 years ago

“Very speedy delivery”

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Posted 2 years ago

“Ordered running shoes with spikes and paid for fast delivery to ensure they arrived in time for my daughter’s race. The shoes arrived but the spikes they came with were missing along with the key to screw them in with. I contacted the company who said they would put them in the post but, by then, it was obviously too late for my daughter to use them so she couldn’t compete. I only paid for the express delivery to ensure they arrived in time for her race, something I explained to the person I spoke to. They never even offered to return the excess I paid for the fast delivery , let alone any compensation.”

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Posted 2 years ago

“Excellent customer service which is why I always return. I need a wide fit shoe to support my feet and find them only here”

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Posted 2 years ago

“Excellent service. Great choice of running shoes.”

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Posted 2 years ago

“Happy with product; used click & collect service which was quick, efficient and friendly.”

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Posted 2 years ago

“My order arrived quickly. Thank you”

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Posted 2 years ago

“Brilliant on every level. The assistant who helped me zeroed-in immediately on my unique requirements and picked the right shoes to try. She could not have been more helpful, kind and informed. Sorry, I should have asked for her name.”

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Posted 3 years ago

“I found Run and Become's website very easy to use. I was looking for a specific item and not only was it available and the site directed me there but it also offered a discount. Purchase was easy and delivered within three days to a remote location in Scotland.”

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Posted 3 years ago

“Great product and shipping”

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Posted 3 years ago

“Easy web purchase, good shoe description, matched product well inc size on delivery. Timely order turnaround and communications. Thanks.”

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Posted 3 years ago

“Very efficient!”

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Posted 3 years ago

“Ordered a waist bag which arrived promptly. In regular use.”

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Posted 3 years ago

“Excellent and very helpful service, ensured I got the running shoes that were exactly right for my needs”

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Posted 3 years ago

“Great shop with friendly and helpful staff.”

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Posted 3 years ago

“I am happy with my purchase as always, however the service that I received from customer service was impeccable. I made a mistake on my order, once I noticed that I contacted run and become who sorted it out very swiftly. Thank you again”

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Posted 3 years ago

“Excellent service. Delivered my Altras very quickly. 👍”

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Posted 3 years ago

“Ordered XC spikes. They arrived the next day. There was a hiccup with the delivery company cancelling the delivery/order. Run and Become e-mailed immediately to check if this was the case. Two phone calls later and the order was sorted and delivered on time. Love the XC spikes.”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,542 reviews