Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,422 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,422 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“I ordered a new pair of ON Running shoes online from Run and Become. I found the online process easy to use and received my new shoes the next day.”

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Posted 4 months ago

“Fabulous service. Ordered my new running shoes and they arrived on time.”

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Posted 4 months ago

“Great products and awesome delivery”

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Posted 4 months ago

“Brilliant service. I always go back for the same shoe each year and someone is always there to help by email and telephone and the delivery is great and speedy.”

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Posted 5 months ago

“Excellent service, as usual. Ordered and delivered in 48 hours.”

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Posted 5 months ago

“Good, fast service with an excellent range of sizes available. Couldn’t ask for better”

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Posted 5 months ago

“The belt for running was so hot when I tried it on that it was impossible to actually use when I was running.”

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Posted 5 months ago

“I was looking for Brooks16 Running shoes and located them on the Run and Become website. They arrived very quickly, tried them on a 10K run, and they are perfect”

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Posted 5 months ago

“Shoes delivered promptly and well packaged.”

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Posted 5 months ago

“Great customer service”

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Posted 5 months ago

“Quick delivery and item as described.”

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Posted 5 months ago

“The only store that had in stock the product I wanted, and super fast delivery. Thanks very much, great service.”

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Posted 5 months ago

“Fantastic service, very friendly, helpful and knowledgeable staff. Excellent range of running shoes and other gear. A really great running store. Thank you’”

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Posted 5 months ago

“Great choice of gear at competitive prices and fast delivery.”

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Posted 5 months ago

“Order some running spike as locally couldn’t source any, paid for quick delivery and they arrived as promised. Fitted great. Great service.”

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Posted 5 months ago

“Excellent service as always.”

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Posted 5 months ago

“I have used run and become for a number of years now and recently ordered my forth pair of running shoes. Dealt with Anne this time and like her colleagues I've dealth with previously, gave good advice and was helpful. Delivery was very quick - they say allow up to a week but items always arrive within a couple of days. All the best. Mark Jackson”

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Posted 5 months ago

“Unfortunately, the trainers I bought didn’t fit and weren’t available in the size needed (they were a sale item), but the experience was 5* from beginning to end and I wouldn’t hesitate to buy from them again.”

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Posted 5 months ago

“Shoes were excellent. Delivery was very good. Well packed.In the future shall be ordering my shoes from Run & Become”

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Posted 5 months ago

“Excellent service as always. We wouldn't go anywhere else for running apparel.”

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Posted 5 months ago

Run and Become is rated 4.9 based on 3,422 reviews