Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,461 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Thank You. I bought the last pair of the specific model of running shoes in my size. They were delivered very quickly.Thank you.”

Helpful Report

Posted 5 months ago

“I ordered a pair of new balance trainers in error. I thought they were waterproof and realised that they weren’t after I ordered them. My fault entirely. I returned them and received a refund a couple of days later. Great service. Thank you”

Helpful Report

Posted 5 months ago

“Would definitely use again. Good all round service, easy return as unfortunately shoes didn't fit.”

Helpful Report

Posted 5 months ago

“With a favourable discount over the bank holiday weekend I was able to buy my favourite shoes at the best price available. No delivery charge either. Prompt despatch and speedy delivery by Royal Mail. Great service.”

Helpful Report

Posted 5 months ago

“Always good service in store and v efficient on line”

Helpful Report

Posted 5 months ago

“Excellent service product and delivery”

Helpful Report

Posted 5 months ago

“Excellent service.Good shopping experience.”

Helpful Report

Posted 5 months ago

“they always deliver”

Helpful Report

Posted 5 months ago

“A pleasure to purchase from. Keen pricing, speedy delivery and hassle free returns.”

Helpful Report

Posted 6 months ago

“Have been wearing Brooks for many years and I always buy them from Run and Become. Great Service, fast delivery and so much helpful information on the website about the shoes and running in general. They are a wonderful in person business too!”

Helpful Report

Posted 6 months ago

“Very prompt delivery to a very remote place. Everything needed for returns ( not required in this case) came with the product. Very pleased.”

Helpful Report

Posted 6 months ago

“This does the job perfectly for me. I’d purchased one without a zip but exchanged for the zipped pocket which is more secure. Quick dispatch, no problem with the exchange; very happy.”

Helpful Report

Posted 6 months ago

“Super efficient service and communication about delivery. Husband absolutely loved the product as first time he has tried the 2X wider fitting! Thank you.”

Helpful Report

Posted 6 months ago

“Great price & very fast delivery”

Helpful Report

Posted 6 months ago

“Shorts fitted really well, the side pockets proved extremely comfortable for phone and soft flask. The inner lining is a bit on the warmer side which will be great for autumn/winter but not as comfy for the warmer months”

Helpful Report

Posted 6 months ago

“Bought a pair of Hoka second time I have bought from Run and Become although the last time was 5 years ago. Excellent and prompt service”

Helpful Report

Posted 6 months ago

“We love Run and Become over many many runs and years - both online and instore”

Helpful Report

Posted 6 months ago

“Excellent service, quick delivery”

Helpful Report

Posted 6 months ago

“Well done! As usual, Run and Become came through with my order and provided great running shoes! Thanks for always being my reliable “go to” for my running gear.”

Helpful Report

Posted 6 months ago

“A great shop providing for people who run and walk and need support with this. I wouldn't go anywhere else.”

Helpful Report

Posted 6 months ago

Run and Become is rated 4.9 based on 3,461 reviews