Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.89

4.9 Rating 3,160 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,160 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 16th July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online picture was good and the order was delivered on time. The company kept me up to date on the delivery and when the trainers arrived they were exactly what I ordered. Great quality & service”

Helpful Report

Posted 4 months ago

“Very speedy delivery”

Helpful Report

Posted 5 months ago

“Ordered running shoes with spikes and paid for fast delivery to ensure they arrived in time for my daughter’s race. The shoes arrived but the spikes they came with were missing along with the key to screw them in with. I contacted the company who said they would put them in the post but, by then, it was obviously too late for my daughter to use them so she couldn’t compete. I only paid for the express delivery to ensure they arrived in time for her race, something I explained to the person I spoke to. They never even offered to return the excess I paid for the fast delivery , let alone any compensation.”

Helpful Report

Posted 5 months ago

“Excellent customer service which is why I always return. I need a wide fit shoe to support my feet and find them only here”

Helpful Report

Posted 5 months ago

“Excellent service. Great choice of running shoes.”

Helpful Report

Posted 5 months ago

“Happy with product; used click & collect service which was quick, efficient and friendly.”

Helpful Report

Posted 5 months ago

“My order arrived quickly. Thank you”

Helpful Report

Posted 5 months ago

“Brilliant on every level. The assistant who helped me zeroed-in immediately on my unique requirements and picked the right shoes to try. She could not have been more helpful, kind and informed. Sorry, I should have asked for her name.”

Helpful Report

Posted 5 months ago

“I found Run and Become's website very easy to use. I was looking for a specific item and not only was it available and the site directed me there but it also offered a discount. Purchase was easy and delivered within three days to a remote location in Scotland.”

Helpful Report

Posted 5 months ago

“Great product and shipping”

Helpful Report

Posted 5 months ago

“Easy web purchase, good shoe description, matched product well inc size on delivery. Timely order turnaround and communications. Thanks.”

Helpful Report

Posted 5 months ago

“Very efficient!”

Helpful Report

Posted 5 months ago

“Ordered a waist bag which arrived promptly. In regular use.”

Helpful Report

Posted 5 months ago

“Excellent and very helpful service, ensured I got the running shoes that were exactly right for my needs”

Helpful Report

Posted 5 months ago

“Great shop with friendly and helpful staff.”

Helpful Report

Posted 5 months ago

“I am happy with my purchase as always, however the service that I received from customer service was impeccable. I made a mistake on my order, once I noticed that I contacted run and become who sorted it out very swiftly. Thank you again”

Helpful Report

Posted 6 months ago

“Excellent service. Delivered my Altras very quickly. 👍”

Helpful Report

Posted 6 months ago

“Ordered XC spikes. They arrived the next day. There was a hiccup with the delivery company cancelling the delivery/order. Run and Become e-mailed immediately to check if this was the case. Two phone calls later and the order was sorted and delivered on time. Love the XC spikes.”

Helpful Report

Posted 6 months ago

“Very much my “go to” for online running kit purchases.”

Helpful Report

Posted 6 months ago

“As always another great delivery from Run and Become - Thanks guys 🏃🏼‍♂️”

Helpful Report

Posted 6 months ago

Run and Become is rated 4.9 based on 3,160 reviews