Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 3 years ago

“There was some confusion with whether the order had in fact been placed, but I was very pleased with how they sorted out the problem and expediated delivery. As such the trail shoes that I had ordered came only two days late and were perfect for my requirements”

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Posted 3 years ago

“Really good service, everything worked well.”

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Posted 3 years ago

“Great service, speedy delivery, no hassle. Thanks”

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Posted 3 years ago

“Totally brilliant. I have hugely painful feet with no fat pads and these guys took so much care and I am out of pain and really thrilled.”

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Posted 3 years ago

“Very quick great service”

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Posted 3 years ago

“Website easy to use. Quick delivery”

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Posted 3 years ago

“As always, does exactly what it says on the tin. 👍 Order merchandise, email to confirm, email it was shipped, email with a delivery time. Delivered prompt with no issues. It’s the normal service as far as run and become are concerned. Top drawer. 😇😇😇”

Run and Become 5 star review on 12th August 2021

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Posted 3 years ago

“Excellent online service. I missed the experience of going into the shop in Edinburgh but I knew exactly the right type of shoe and size to buy online from previous advice given to me by Adrian and his staff. Great shop for all types of runners”

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Posted 3 years ago

“My online order was exchanged promptly and with good communication throughout - great customer service!”

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Posted 3 years ago

“Good, prompt service. Pleased that packaging is recyclable/compostela.”

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Posted 3 years ago

“I was having issues with bruised toenails and took advice from Hannah Walsh at hannahwalsh.co.uk. Hannah is a very experienced ultra runner and coach and she recommended these shoes. They have solved the problems within days. The Altra Torin 4.0 has a wide toe box, is very light and comfortable. Run and Become was also recommended as a website. The shoes were delivered as promised and have been excellent. I would definitely recommend Run and Become for the quality of product, excellent customer service and price.”

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Posted 3 years ago

“Good service, good price, quick delivery with communication at every step of the way.”

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Posted 3 years ago

“Shipped from overseas, the item arrived early and in good condition.”

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Posted 3 years ago

“Expert knowledge coupled with superb support. My experience of shopping with run and become over the past 5 years has been second to none.”

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Posted 3 years ago

“Fabulous service super quick delivery and ni annoying hold ups or mistakes”

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Posted 3 years ago

“Very efficient company. Fast service & well packed bio degradable packaging”

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Posted 3 years ago

“Unfortunately I had to return the item as it didn't fit, however this was dealt with very easily by the company.”

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Posted 3 years ago

“Run and Become making shopping via the web a great experience. Their goods arrive quickly via Royal Mail and they consider all angles, including if the item is not right and how best to return it. Thank you Run and Become :-)”

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Posted 3 years ago

“Trainers were delivered within days.”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,361 reviews