Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,457 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Very impressed. Quick delivery, returns label, compostable packaging. Brilliant.”

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Posted 4 years ago

“Bought my 5th, maybe 6th, pair of Asics from Run and Become. Service, delivery, price all great. This is a fantastic shop for runners, cannot recommend highly enough.”

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Posted 4 years ago

“I received my order quickly, however the box it arrived it was damaged. This isn’t ideal as not only were the socks expensive, they were also a gift. It looked as if they were damaged from being on the shop floor or warehouse.”

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Posted 4 years ago

“Found online and very happy with response to my order.”

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Posted 4 years ago

“Amazing service! Website easy to use, fantastic availability and arrived quickly. We’ll definitely be using it again. Thank you so much!”

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Posted 4 years ago

“Excellent service.... quick and friendly. Great quality.... will use again. Well done!”

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Posted 4 years ago

“Great service as always from this family run company.”

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Posted 4 years ago

“Visited the store in Victoria. Attention as always was excellent. Very helpful Assistant, lots of choice of brands”

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Posted 4 years ago

“NO ISSUES - ARRIVED QUICKLY AS DESCRIBED”

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Posted 4 years ago

“Easy to navigate website, clear and accurate information. Ordering straightforward, goods waiting for me at the Victoria store and I was able to try shoes on before leaving. Cannot fault.”

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Posted 4 years ago

“An absolutely easy returns procedure when my new Brooks Cascadias didn't feel quite right. Previous iterations have been great.”

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Posted 4 years ago

“Many thanks to the great team at Run and Become. While traveling in the UK, unfortunately I badly sprained my ankle. Needing to keep moving after a few days, I inquired about a familiar brand of running shoe that is comfortable and supportive. Almost immediately I was supplied with a pair that was perfect for my needs. A day later, because of the swelling in my foot and ankle, I had to make an exchange for a larger size. That was not a problem, fast and efficient service. I can not recommend Run and Become too highly. Would give more stars, if I could.”

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Posted 4 years ago

“Fast and efficient delivery, excellent communications”

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Posted 4 years ago

“Excellent, personal service whether in person or online”

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Posted 4 years ago

“Good prices,advice and service,many thanks”

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Posted 4 years ago

“Excellent customer service, friendly, efficient and quick! I had an issue with the trainers I purchased and they fully addressed my issue straight away. Rare quality so I’m definite a customer for life.”

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Posted 4 years ago

“Expert runners operating a running shop- works like a treat!”

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Posted 4 years ago

“Great helpful service !”

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Posted 4 years ago

“Good web site and good products”

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Posted 4 years ago

“First time using the website found it really easy to use. I received emails keeping me informed of progress on my order and my new trainers arrived when they said they would Definitely use again”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,457 reviews