Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,492 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,492 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“We all get used to good service from the Internet, it’s not until you get a bad one that you realize a good one. Run and become offer a brilliant service- fast delivery and a return ticket if you don’t like the goods. Simple and efficient.”

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Posted 4 years ago

“Excellent service and terrific product. I wouldn’t hesitate to use you again in the future.”

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Posted 4 years ago

“My order had been delivered by Royal Mail, badly damaged. Whilst I was initially very disappointed and frustrated, Run and Become dealt with the problem immediately and professionally and sorted a replacement.”

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Posted 4 years ago

“Great customer service I called the Victoria shop first for advise to compare with my previous Hoka Clifton trainers. Couldn't be more helpful, and knowledgable, very pleased with them. Would definitely recommend.. will return.”

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Posted 4 years ago

“Excellent service, free returns easy access to website. Very helpful, pleasant staff. O”

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Posted 4 years ago

“Great customer service especially as I couldn’t visit the Edinburgh shop in person. Bought a pair of Hoka Arahi and needed some advice regarding sizing and width. Called the shop a couple of times and the help I got was excellent. Ordered too big a size initially so returned those with no issues and ordered smaller size. I normally wear Clifton’s but wanted to go back to a support shoe. Kept the same size but ordered the wide in the Arahi and so far so good. Plenty of room in the toe box and feel better all round than my Clifton’s. Only done a few miles but pleased with them. Free delivery and returns and found a discount code online so really pleased all round. Thank you Run & Become 😁”

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Posted 4 years ago

“The usual great service from run & become.”

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Posted 4 years ago

“Really speedy delivery. Perfect product.”

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Posted 4 years ago

“Good professional help from the staff in the shop. Thanks.”

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Posted 4 years ago

“Excellent service and knowledgeable staff. Ordered online and received item quickly. Highly recommended!”

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Posted 4 years ago

“Very helpful and knowledgeable staff. Trainers bare so comfy.”

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Posted 4 years ago

“Knowledge, advice and customer care is excellent . Delivery and returns are easy and hassle free. Can’t fault this company, 100% recommend them”

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Posted 4 years ago

“Excellent service, ordered wrong size and required return. This was very easy and straightforward. Ordered bigger size, quick delivery and price comparison was good.”

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Posted 4 years ago

“Excellent service as usual. On-line ordering system went down, I called the Victoria shop and the staff were very apologetic and helpful, resolved the IT issue and offered to take my order over the phone. I accepted this and shoes turned up within a day. Great work, keep it up.”

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Posted 4 years ago

“Quick service. Great/ quality product. Liked the fact they were trialling compostable packaging and asking for feedback. Always a pleasure to talk to/ email etc.”

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Posted 4 years ago

“I have used run and become for years and wouldn't dream of going anywhere else for running gear. Sound advice from people who know what they're talking about, always welcoming and friendly. On line service quick and efficient too.”

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Posted 4 years ago

“Arrived within 48 hours of placing order. Excellent service as ever.”

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Posted 4 years ago

“Quick delivery, low threshold for free delivery, easy returns process. Not the greatest selection of my favourite brands but good enough.”

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Posted 4 years ago

“Brilliant service and great items”

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Posted 4 years ago

“Perfect service, super fast and great quality!”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,492 reviews