Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Run and Become for some years now, and have always been pleased with the service. Most recently I returned a pair of shoes which I felt had worn very quickly - they were replaced with an alternative very quickly and without any fuss. Quite exemplary help from Marina to deal with the issue and advise on a suitable replacement. No wonder I keep using them.”

Helpful Report

Posted 3 years ago

“I have used Run And Become for many years and rate them very highly. Excellent service.”

Helpful Report

Posted 3 years ago

“Goods arrived before I expected them too. Excellent service.”

Helpful Report

Posted 3 years ago

“Great price free postage and quick delivery what more can you ask.”

Helpful Report

Posted 3 years ago

“I am very satisfied with my shoes, they are nice and very useful, and I received them quickly.”

Helpful Report

Posted 3 years ago

“I always have a great experience at Run and Become - the staff are incredibly friendly and welcoming, very helpful and really know their stuff.”

Helpful Report

Posted 3 years ago

“Superb service , shoes arrived promptly. Very impressed . Thank you”

Helpful Report

Posted 3 years ago

“Fantastic service in getting my gait analysed online and the purchase of new runners without a hard sell which was appreciated!”

Helpful Report

Posted 3 years ago

“Ordered and running gear turned up promptly. Thank you.”

Helpful Report

Posted 3 years ago

“But for my not having kept up my running I'd be a cherished customer from twenty years ago. When I signed up for a 10k recently, and needed wide running shoes I knew who to speak to and I looked them up and went to the shop in Victoria. Still staffed by helpful and patient running enthusiasts who can be a big help. I had my shoes and my investment in time to go and speak to the experts is time well spent.”

Helpful Report

Posted 3 years ago

“All good - love the trainers! So comfortable and great service.”

Run and Become 5 star review on 27th August 2021

Helpful Report

Posted 3 years ago

“I had always used sportshoes.com but wanted something more local. Was provided with Incredible service, the fastest delivery I have ever experienced and great shoes, wont go anywhere else!”

Helpful Report

Posted 3 years ago

“Very quick and efficient service. The shorts I ordered arrived very quickly.”

Helpful Report

Posted 3 years ago

“Did a lot of research before purchasing these shoes. Whilst I am not a runner I do an awful lot of walking and wanted a reliable shoe offering support for overpronation and a wider fitting. Arrived within a couple of days of ordering. Really pleased with the shoe. Didn't take any breaking in whatsoever. Good close fitting around the ankle and sides preventing bits of gravel etc slipping down the side which is really annoying! Really comfortable fit and I would definitely purchase again in the future.”

Helpful Report

Posted 3 years ago

“Good servic”

Helpful Report

Posted 3 years ago

“I loved visiting your Victoria shop but covid has stopped me from coming up to London. So I emailed for advice and now have an excellent pair of running shoes.”

Helpful Report

Posted 3 years ago

“Got the trainers I wanted at a competitive price. Good terms and conditions. I didn’t need to exchange or return my trainers. But I appreciate a company that includes return labels in case. Which is why I bought from here. It was dispatched and delivered very quickly. All round I would buy from this company again.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“serious and reliable service !”

Helpful Report

Posted 3 years ago

“Ordering my running socks was easy and they arrived within timeframes. I have used Run and Become before and always found their service to be very good.”

Helpful Report

Posted 3 years ago

Run and Become is rated 4.9 based on 3,361 reviews