Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great company, quick delivery, excellent deal on Brooks running shorts. Very pleased. Definitely use again.”

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Posted 3 years ago

“I love Brooks running shoes and was delighted to find some in the sale. Delivery fast and efficient. Very happy.”

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Posted 3 years ago

“Great & efficient service.”

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Posted 3 years ago

“Bought a pair of hoka trainers for my husband and they developed a fault. Run and Become replaced them, no argument. Really excellent customer service”

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Posted 3 years ago

“Best service I could ask The staff really well prepare,friendly and willing to find the right solution for customers Looking forward to use it again”

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Posted 3 years ago

“Very happy with purchase. As expected and on time - what more can you ask for. Thank you!”

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Posted 3 years ago

“Great price, super fast delivery. Will definitely use again”

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Posted 3 years ago

“I had to replace my original shoe due to excessive wear and have to say the service received from the Cardiff store was amazing and due to that alone, Run and Become will get all my running related purchases in future.”

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Posted 3 years ago

“Delivery and return of shoes was easy. Staff very helpful . I would highly recommend Run and Become .”

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Posted 3 years ago

“Polite , punctual professional staff . Extremely helpful and knowledgeable . No rush during the fitting process or pressure to purchase there . They didn’t have the colour of shoe I wanted in stock , but ordered them for delivery to my house . Arrived a few days later . Excellent service .”

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Posted 3 years ago

“Great service from Run and Become. Ordered online and delivery was very quick. Very happy customer thank you.”

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Posted 3 years ago

“Exactly what I wanted, cheaper than anywhere else and arrived in no time”

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Posted 3 years ago

“Excellent service. Very efficient!”

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Posted 3 years ago

“Brilliant service. The online ordering was straightforward and the socks I ordered arrived well packed and very promptly.”

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Posted 3 years ago

“I bought some Hoka Challengers on sale at a good price, they arrived quickly and in great condition.”

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Posted 3 years ago

“Excellent service and expert advice. Love my new shoes.”

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Posted 3 years ago

“I love Brooks and this particular model (Ghost). Great to find a pair in my size and at a bargain price too. Run & Become dispatched my order quickly. Very happy, would recommend it!”

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Posted 3 years ago

“Always an excellent service”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Excellent remote sales service. It has taken three attempts to find new trail shoes that fit well. Run and Become’s online order and returns process is very efficient with orders arriving within 48 hours and the free returns and refunds being processed in a similar timescale. I am shielding due to Covid so this efficiency has been invaluable to me because I’m unable to visit their stores. With the first of my three orders I couldn’t locate the sale confirmation email (my mistake not theirs). When I rang to confirm my order, my query was dealt with very quickly and with great attention to detail. Run and Become has a great customer service ethos.”

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Posted 3 years ago

Run and Become is rated 4.9 based on 3,361 reviews