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Rugstore NE Reviews

4.9 Rating 2,751 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,751 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product. Very quick delivery. One very happy customer.”

Posted 3 years ago

“Excellent service. Friendly and helpful team”

Posted 3 years ago

“Prompt delivery. Very pleased with the quality of the rug”

Posted 3 years ago

“Excellent service,very helpful staff. Beautiful rug😊”

Posted 3 years ago

“excellent to deal with superquick delivery”

Posted 3 years ago

“Easy website, product delivered quickly, great value”

Posted 3 years ago

“Love my rug. Gorgeous. Really good quality. Arrived v quickly after ordering, thought i had to wait weeks according to the site. Would definately order from this company again. V v happy. Thank you 😀”

Posted 3 years ago

“Rug is so thick and good quality. I dithered over ordering it as it was quite expensive for a rug but so glad I did. It is perfect. The non slip mat is also amazing.”

Posted 3 years ago

“Stunning rug I love it thanks and super speedy and easy delivery. Great service thanks!”

Posted 3 years ago

“I have used Rugstore NE for quite a few years now, It is easy to order online, or by phone.Everyone I have spoken to is so helpful and kind and always make sure that you as a customer are happy.The products are exactly as you see them-good!I see no reason to go elsewhere.Thank you again Rugstore NE”

Posted 3 years ago

“Staff very helpful and love the shop with lots of choice”

Posted 3 years ago

“Had great service by Tony & Wayne. I ordered a rug that was delayed due to the courier messing about (not the fault of Rugstore, and a courier they don't normally use as it was a tricky delivery) but was kept fully up to date at all times. Communications were responded to quickly and updates were given proactively. As good an online shopping experience as I've had. Would recommend them to anyone.”

Rugstore NE 5 star review on 13th September 2020

Posted 3 years ago

“Very prompt service. Lots of choice.”

Posted 3 years ago

“Very happy with rug and delivered next day. Thank you”

Posted 3 years ago

“Wayne and Allison extremely helpful, friendly and super efficient. We've purchased large lounge rug and separately smaller bedroom rug and very happy with both rugs and service from them and their chosen couriers. No hesitation in recommending them and rating 5stars”

Posted 3 years ago

“Good service, value for money products and good quality. with good choice. Our go-to place for rugs”

Posted 3 years ago

“Order was delivered quickly and was telephoned the day before to see if it was a convenient time. Rug is exactly as described and a very good price.”

Posted 3 years ago

“As previously excellent service and prompt delivery. Thank you”

Posted 3 years ago

“Rug arrived very quickly and packed well. Love the quality and colour of the rug Very happy with it.v”

Posted 3 years ago

“Delivery very quick. Excellent service from Wayne on placing the order”

Posted 3 years ago

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Rugstore NE is rated 4.9 based on 2,751 reviews