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Rugstore NE Reviews

4.9 Rating 2,750 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,750 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rug is so thick and good quality. I dithered over ordering it as it was quite expensive for a rug but so glad I did. It is perfect. The non slip mat is also amazing.”

Posted 3 years ago

“They called me back to advise delivery. Great service”

Posted 4 years ago

“Very good service”

Posted 4 years ago

“Delivery was very fast. The rug I ordered was reasonably good quality (for the price). I found the website easy to navigate and there is a Paypal option for payment.”

Posted 4 years ago

“Delivered correct rug but had to wait a few weeks for it. Would buy from them again.”

Posted 4 years ago

“Great delivery service, rug is as expected, a few tiny faults but it is a hand woven rug”

Posted 4 years ago

“Rug arrived really quick. Colour very good and true to picture on web site”

Posted 4 years ago

“ordered rug on Wednesday, arrived on Friday. excellent service very pleased with product.so pleased ordered another of the same but smaller for other end of the room, but waiting for this one to be delivered from suppliers. ( so not so quick) but eagerly awaiting delivery”

Posted 4 years ago

“Very efficient company. Rugs came really quickly despite the bank holiday. Tundra rugs are a good quality heavy rug. I’ve purchased before. Would have given five stars, but if you make a mistake with your choice of rug you order or it’s not of good quality, or looks different colour to internet photo then you have to pay for returns unless it’s an exchange. So need to make sure you know what you are buying. Otherwise This company itself have loads of choice and are a good company to buy from.”

Posted 4 years ago

“Very helpful when I enquired about delivery and rug was cheaper than other websites. However the underlay/ slip mat was supposed to be cut to size and was not- had to cut ourselves which was a bit annoying. Otherwise very happy with rug”

Posted 5 years ago

“Good service very helpful!”

Posted 5 years ago

“Lovely rugs, very good price.”

Posted 5 years ago

“Good value for money We would get more in due course”

Posted 6 years ago

“A good product expertly sold. Thankyou”

Posted 6 years ago

“We love the rug we got and it arrived so quickly. For the quality, it was an amazing price!”

Posted 6 years ago

“Fast, careful delivery on time and rug exactly as ordered.”

Posted 6 years ago

“Good fast service”

Posted 6 years ago

“Phone answered promptly by very helpful person. Rug arrived within two days of ordering. Altogether a very efficient and satisfactory service - would highly recommend.”

Posted 7 years ago

“I have a rug I'm pleased with, delivered in good time. Everything promised has been realised.”

Posted 7 years ago

“Good quality and quick delivery”

Posted 7 years ago

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Rugstore NE is rated 4.9 based on 2,750 reviews