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Rugstore NE Reviews

4.9 Rating 2,750 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,750 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great rugs. I use them in my kitchen .”

Posted 3 years ago

“Excellent service, competitive prices and great quality.”

Posted 3 years ago

“Item was out of stock when ordered but I was offered a refund or assured that it would be despatched next day once received. Item due to RugstoreNE early February received by myself 2nd February, very pleased.”

Posted 3 years ago

“Very helpful. Excellent communication. Product is very good. Thank you.”

Posted 3 years ago

“Very helpful and delivery was spot on. Really like the rug - good value for money.”

Posted 3 years ago

“Amazing customer service given by extremely professional and helpful staff. Superfast delivery during lockdown. lst class product. Highly recommended. Many thanks.”

Posted 3 years ago

“Fantastic company, Just received my order today delivery so quick. Thank you Wayne for the service I received. Bought two wool rugs from this rug store 2010 and they are still in excellent condition”

Posted 3 years ago

“Very pleased with service. Very honest. My rug arrived when they said it would.”

Posted 3 years ago

“Great quality rug and absolutely superb customer service from Tony and Wayne. They respond to queries very quickly and were extremely helpful in getting my rug exchanged (our first rug was fine but just not quite the right style once down) and did this at super fast speed so we could have it by Christmas. Can’t recommend these guys enough and will definitely be using them again.”

Posted 3 years ago

“hassel free ordering system and swift delivery service.”

Posted 3 years ago

“Super fast delivery, good quality product. Cannot fault them.”

Posted 3 years ago

“I am more than happy with the quality, ordering and delivery - and customer service is probably the best I've encountered, Wayne being very helpful - going the extra mile.”

Posted 3 years ago

“The rug originally ordered was not as I thought so I contacted the store regarding an exchange .The gentleman I spoke to was so helpful and exchange was prompt and hassle free. Would definitely recommend”

Posted 3 years ago

“Rug is very good quality. Arrived very quickly, 3 days and in December. Price was also very competitive. Very pleased with everything.”

Posted 3 years ago

“Great customer service. Rug was delivered early.”

Posted 3 years ago

“Excellent service - very helpful staff - thank you!!”

Posted 3 years ago

“Ordered online on Saturday, delivered the following Wednesday. Couldn't have been easier!”

Posted 3 years ago

“Superb. Placed the order Sunday night and magnificent rug delivered Tuesday. Cannot get any better service.”

Rugstore NE 5 star review on 5th December 2020

Posted 3 years ago

“Thank you very much we love our rug it’s beautiful ..was delivered in two days which is really good 😊one happy customer..good service”

Rugstore NE 5 star review on 28th November 2020

Posted 3 years ago

“Great service from ordering to delivery Will definitely shop with them again.”

Posted 3 years ago

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Rugstore NE is rated 4.9 based on 2,750 reviews