Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, good product quality and delivered within the time frame offered. Would use again.”

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Posted 5 years ago

“My order arrived on time on the designated date, the tracking system worked well. The wood supplied was of a good quality. I would recommend Ruby UK without hesitation for the supply of wood products.”

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Posted 5 years ago

“Easy ordering process. Excellent tracking system for the order. Very helpful delivery driver. I would definitely recommend.”

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Posted 5 years ago

“Ordered 2 timber 6x6 8ft post ...gate and fittings I got the posts last week and they are 7.4 ft....a week after I got the gates...still waiting on the attachments...very poor..messed my week up annoyed my customer....called them twice and still waiting on a call back.”

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Posted 5 years ago

“Extremely happy with the service and my new product. Delivery was super speedy. The planter is fantastic value for money - very sturdy and well made. Thank you!”

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Posted 5 years ago

“Price and quality of materials were good. Just what we needed. 4 stars, not 5 as I delivery was not straight forward. After 6 working days of waiting I sent an email to enquire after my order, no response received. Several days later, I had a a call to arrange a delivery from the pallet company. Delivery took 10 working days in total.”

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Posted 5 years ago

“I've bought timber from Ruby a few times now and they have always been very prompt with their delivery. Their communication is also very good. 10/10.”

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Posted 5 years ago

“Very good planters”

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Posted 5 years ago

“Very sturdy and solid. They look very well made. Arrived within 2 weeks of purchase. Only negative point would be that I didn't get an email to say which date delivey might be prior to day that they arrived. However delivery was on a day I was home.”

Ruby UK 5 star review on 22nd March 2021

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Posted 5 years ago

“Great Service - fast delivery”

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Posted 5 years ago

“Easy to order and arrived in good time. I will use Ruby for again for my next project.”

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Posted 5 years ago

“Excellent was on time and delivery guys put in side the garden thank you”

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Posted 5 years ago

“We ordered 4 x planter to put around our small law, these planter are built to a great standard and quality materials used. If you want quality then these planters are for you, we will definitely buy from this company again.”

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Posted 5 years ago

“Great service, good quality straight timber. Delivery well tracked.”

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Posted 5 years ago

“Great product, great price, great service! Highly recommended.”

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Posted 5 years ago

“Ordered 3 x planters. Delivery said 5 to 10 working days which with the covid stuff going on is more than acceptable. I got my delivery on time and can honestly say it was worth waiting for. The items are of excellent quality and the gentleman who delivered them was very polite and professional. I will definitely be ordering more stuff in the future and would definitely recommend their products. Thanks again.”

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Posted 5 years ago

“Perfect product and delivery always on time”

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Posted 5 years ago

“I got the feather board and it was great delivery but some off the boards were not the best Quality with large knots that made a lot off the boards crack in half for the price off them I woulnt say I got value for money but some where ok”

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Posted 5 years ago

“Good gear,price and delivery time,super service.”

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Posted 5 years ago

“Wood looks of very good quality, just what we needed, delivery and notifications was excellent. Would definitely use this company again.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews