Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Ruby uk we very very happy that we choose the company to buy our timber from other than some other company that we have researched timber fantastic quality delivery was on the button price of product very very good so therefore we would definitely buy from the company again.”

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Posted 5 years ago

“Delivery on time very helpful driver and the wood was a good quality very well satisfied thank you.”

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Posted 5 years ago

“Good efficient service”

Ruby UK 5 star review on 20th March 2021

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Posted 5 years ago

“Perfect service from start to finish! You had exactly what I wanted at a reasonable price and delivery charge, and came within just a few days. I was particularly impressed with the real time delivery information- really helpful. I’m very impressed, I just wish other companies would follow suit Thank you so much”

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Posted 5 years ago

“Goods as expected & delivered on time. Thanks.”

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Posted 5 years ago

“Bought a gate, delivered free in good time by a friendly delivery man. Value for money, can't fault them.”

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Posted 5 years ago

“Brilliant and a very friendly and polite delivery service too! Cheers”

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Posted 5 years ago

“Quick delivery and no-fuss shopping experience. Would have been good if the caps had been individually wrapped (just a single layer of bubble round each would have done), as the products got a little scuffed in the box they were shipped in from knocking against each other.”

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Posted 5 years ago

“Top quality very professional delivery excellent😊”

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Posted 5 years ago

“Well impressed with the quality of the planter. And a good size.”

Ruby UK 5 star review on 19th March 2021

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Posted 5 years ago

“Goods received as expected. Delivery within the timescales. Overall very pleased with the service and would use Ruby again. To get 5 stars it would have been nice if the order number stayed the same throughout. I received a delivery notification with my order number on which was completely different to that given when I placed the order. This then prompted me to get in touch to ensure the correct order was being delivered. I was told it was due to the orders and deliveries being on different systems.”

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Posted 5 years ago

“Excellent service and quality. Super fast delivery service. Well recommend”

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Posted 5 years ago

“Very good service and very pleased with the quality of the timber Supplied”

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Posted 5 years ago

“Sturdy construction and I'm glad I didn't have to assemble1”

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Posted 5 years ago

“We ordered sawn cedar for our garden room from Ruby UK; the cedar is described as ungraded so I ordered 20% extra; the cedar is beautiful and we have been able to use all of it! I would highly recommend Ruby UK for Cedar, amazing value for money, excellent quality.”

Ruby UK 5 star review on 17th March 2021

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Posted 5 years ago

“Excellent product, now the dog cannot get to dig holes in the garden. Great customer service form both Nikki and Tyla.”

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Posted 5 years ago

“Unable to deliver when said but came out on a Sunday to complete order.”

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Posted 5 years ago

“Great service. Easy to order, delivery was quick and we were kept up to date with time etc. Good quality product”

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Posted 5 years ago

“My materials have not been delivered yet”

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Posted 5 years ago

“Delivered within a few days, looks lovely can’t wait to start planting”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews