Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.75

4.8 Rating 1,267 Reviews

94 %

of reviewers recommend Ruby UK

4.8

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality,prompt delivery.”

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Posted 5 years ago

“Great wood fresh and clean cut.”

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Posted 5 years ago

“Cant say enough great service. Our summerhouse looks lovely with the loglap. Thanks ruby group. Perry and Donna”

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Posted 5 years ago

“Great product and service”

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Posted 5 years ago

“Great company to work with. Deliveries on time in these Covid time is rare but Ruby were on schedule and delivery was easy and great tracking. The gates are solidly constructed and exceed expectations. Thumbs up!”

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Posted 5 years ago

“Brilliant service - fast delivery - excellent all round”

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Posted 5 years ago

“My order arrived and 2 items were missing. RUBY UK dealt with this promptly and the 2 items arrived within days. Quality of product is super and it was well packaged. All round very happy”

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Posted 5 years ago

“Good quality, reasonably priced , quick delivery”

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Posted 5 years ago

“Competitive price, quick delivery, the wood arrived in good condition.”

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Posted 5 years ago

“A good product at a reasonable cost. Excellent customer service who were able to resolve an issue.”

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Posted 5 years ago

“Delivery of the product, which was in A1 condition, was exactly to plan. Really good value for money.”

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Posted 5 years ago

“Great quick service”

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Posted 5 years ago

“After a struggle to source timber for a project Ruby came up with the goods. Great service, helpful staff and delivery on time with tracking included.”

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Posted 5 years ago

“Although there was a mix-up initially with the order because I changed it, they were very quick to sort it out. The timber looks to be very good. Thanks Rick.”

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Posted 5 years ago

“Good website and easy to see the cost, They keep in touch about the delivery progress.”

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Posted 5 years ago

“Great service and good quality wood. They do what they say.”

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Posted 5 years ago

“Great product efficient company Free delivery Would definitely order from them again Damaged planks replaced with no hassel”

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Posted 5 years ago

“Very good product and service.”

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Posted 5 years ago

“Best priced timber for my needs, delivered promptly and good communications the whole time. Very friendly yet professional, and couldn't ask for more. Thank you”

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Posted 5 years ago

“Ordered some oak replacement slats for our garden bench. Just the right size and delivered within a few days. Love the order tracking system!”

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Posted 5 years ago

Ruby UK is rated 4.8 based on 1,267 reviews