Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,296 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service, good quality, delivered on time.”

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Posted 5 years ago

“Ordered fencing which arrived in a few days. My husband was pleasantly surprised by the excellent standard of workmanship in the panels and they have since been commented on by neighbours. Have bookmarked Ruby for the next time we need similar products.”

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Posted 5 years ago

“Fast delivery, good service and prices”

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Posted 5 years ago

“Service is excellent. Delivery always on time and goods well wrapped. Quality of the timber is amazing and so I’m very happy to be a regular customer.”

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Posted 5 years ago

“Excellent service. Exactly what I wanted and the tracking info was outstanding.”

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Posted 5 years ago

“Great service, fast delivery”

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Posted 5 years ago

“Good. Value and arrived earlier than I was expecting Good service guys.”

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Posted 5 years ago

“My order of half-round fencing rails arrived quickly. Good updating by Ruby on progress of order. Ordering online was good via a good website.”

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Posted 5 years ago

“This was our first time using Ruby UK and we were really pleased with the customer service and quality of the planters that we ordered. Thank you!”

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Posted 5 years ago

“Service from the admin, packing and delivery was exceptional and I will be ordering again in the future! 10*”

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Posted 5 years ago

“Recently had decking boards from Ruby! Online ordering was easy. Delivery was quick & free!”

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Posted 5 years ago

“Easy ordering, logs were in stock. Arrived when I expected them and they are good quality. No complaints at all. Very good!”

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Posted 5 years ago

“Hello Ruby.. I ordered featherboard caps for my fence to finish it off on top. I am absolutely delighted with the caps I received. I have painted them and put them on. They look awesome. Smooth delivery and on time. The delivery driver was a very pleasant man and brought them into my garden.. Thank you for ur great service..”

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Posted 5 years ago

“Easy to read website, very quick delivery. 👍🏼”

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Posted 5 years ago

“Perfection from my initial enquiry to delivery. Thank you!”

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Posted 5 years ago

“Ordered from Ruby for the second time the capping i Ordered was very good quality delivery said between 8 o'clock and 8.30 it came smack on 8.30 Driver was very polite help putting wood in to my back garden will definitely order from them again a one service”

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Posted 5 years ago

“Great service and quick delivery”

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Posted 5 years ago

“Good quality product + delivery was speedy”

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Posted 5 years ago

“Never used Ruby UK before but we were having difficulty locating some panel clips. We found them on Ruby UK, exactly what we wanted. Placed our order which was easy and our delivery arrived very quickly. Excellent.”

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Posted 5 years ago

“Very reasonable price and reliable 👏”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,296 reviews