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Ruby UK Reviews

4.8 Rating 1,241 Reviews
94 %
of reviewers recommend Ruby UK
4.8
Based on 1,241 reviews
Customer Service
Communication Channels
Telephone
Read Ruby UK Reviews
Excellent service and really pleased with my gates
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Posted 5 years ago
Very happy with our new planters, they look fabulous in the garden with our new plants in place. I would recommend this company to all our family and friends, prompt service, easy to use website and excellent quality planters. i know where to go should I need anything else for our garden.
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Posted 5 years ago
Good service good wood would recommend
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Posted 5 years ago
Good quality items. Delivery was quick and communication was great to let you know when they were going to be delivered. Very pleased with my purchases.
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Posted 5 years ago
Staff where very helpful and listened to my questions and thoughts and gave advice accordingly. Order arrived promptly and they had calculated so minimum of wastage. Looks good and very happy Thanks
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Posted 5 years ago
Happy with my purchases. The on-line chat is a great feature on the web site. It means you can get instant help and have any queries answered very promptly. I asked for a faster second delivery of the items I bought and I received just that. So, it has been a good experience shopping with Ruby. Thank you
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Posted 5 years ago
A little disappointed that the order stated that the planter would be delivered and positioned where required, however, there was only one driver and he said to my 86 year old mother that he cannot carry it round to rear garden via side gate, so left it on the drive - fortunately, we were able to resolve issue the next day
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Posted 5 years ago
Used the t&g red cedar to build a shed. Quite easy to work with.
Ruby UK 5 star review on 15th June 2021 Ruby UK 5 star review on 15th June 2021 Ruby UK 5 star review on 15th June 2021
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Posted 5 years ago
Delivery was at the expected time. Item as described. No issues.
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Posted 5 years ago
Very good service overall. Our original order was delayed due to damage to the item during delivery (not their fault) - but we were fully updated at all times.
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Posted 5 years ago
Website was easy to navigate and I was kept updated on the status of my order and when it was to be delivered. I liked the ability to track my driver on the day of delivery. Great service and would highly recommend.
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Posted 5 years ago
I ordered timber to make a frame for fencing. It was ďelayed but when I contacted Ruby the issue was resolved quickly. The delivery driver was excellent.
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Posted 5 years ago
Have placed a couple of orders for timber from Ruby Uk with no issues whatsoever from placing my orders to receiving the timber. Would recommend.
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Posted 5 years ago
Excellent gate. Would buy again
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Posted 5 years ago
Very easy to do business with. Delivered just what I wanted. Will do business with them again.
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Posted 5 years ago
Very good quality and looks great. I’ll definitely order more stuff. Don’t forget to order the protective oil when ordering planters etc.
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Posted 5 years ago
Good customer service
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Posted 5 years ago
Excellent. Delivered within timeframe stated. Very good quality
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Posted 5 years ago
High quality logroll shiplap. Great to fit. No problems at all 😊
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Posted 5 years ago
20 T & G planks. Very quick delivery, able to track it. 1 plank had wrong form and when I phoned up they said no problem and sent the correct form within a couple of days. Very impressed.
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Posted 5 years ago
Ruby UK is rated 4.8 based on 1,241 reviews