Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, price and delivery service. Very pleased with the cladding we ordered. Really helpful staff everytime we spoke to anyone”

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Posted 5 years ago

“Excellent product and service looking to order again from yourselves”

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Posted 5 years ago

“Quick delivery & quality products”

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Posted 5 years ago

“Excellent service Good communication Pleasant and happy polite. A very lovely girl co ordinating the order”

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Posted 5 years ago

“Great quality gates, quick delivery. Be nice to be given more notice of when item delivered as mine just arrived one day ( thankfully I had a day off work). Good prices, will definitely buy from Ruby again. 4.5 out of 5. Brilliant. Gates wrapped up to prevent any damage, delivered by the best couriers.”

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Posted 5 years ago

“Excellent service and Quality Products, would buy from Ruby again !”

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Posted 5 years ago

“Amazing quality product and such lovely thoughtful brilliant customer service will definitely buy with again!!”

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Posted 5 years ago

“Second time ordered from Ruby and both times the service has been spot on. Made a huge mistake with last order but got contacted Adam who put me straight would recommend 👌”

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Posted 5 years ago

“Very good quality and quick delivery”

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Posted 5 years ago

“good boots for the price came sooner than expected, good packaging, boots look great”

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Posted 5 years ago

“Did it exactly what they said and very good Quality , would use again ,”

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Posted 5 years ago

“Great product, service, comms and quality. Thank you!”

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Posted 5 years ago

“Quality of the shiplap was very good ,delivery was good the only problem was the shiplap was going in a summerhouse so I had to dry it out for 5 days as it came very wet, otherwise good..”

Ruby UK 4 star review on 16th December 2020

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Posted 5 years ago

“Top quality products Excellent customer service Will definitely use again”

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Posted 5 years ago

“Good products at a sensible price and delivered when promised.”

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Posted 5 years ago

“From looking through their catalogue picked the field gates that i wanted paid, and they were delivered with in days and My Trade is a Blacksmith of 52 years the gates are a very good made and i will be buying some more.”

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Posted 5 years ago

“Very competitive prices, very prompt delivery, great quality timber.”

Ruby UK 5 star review on 15th December 2020

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Posted 5 years ago

“My raised planter looks very good value for money. It is very sturdy. Also quite heavy so I will not be moving it often. I received emails on the progress of my order and delivery day so knew when to expect it. It is exactly as expected so I am very happy.”

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Posted 5 years ago

“Delivered promptly as ordered. Good wood”

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Posted 5 years ago

“We have yet to upend the packs so can’t yet comment on the quality of the product. Sadly, you were rather badly let down by your transport company. The vehicle was a day late delivering and was not roadworthy: one tail light out; doors held closed with string; driver couldn’t hold the vehicle on a slight slope to pull away as the handbrake wasn’t working.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews