Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service and the goods which i received from Ruby Uk will certainly use them again William Pierce”

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Posted 5 years ago

“Despite covid and Brexit Ruby UK have consistently delivered, quick turnaround, great communication - 10/10, really appreciate the good service”

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Posted 5 years ago

“If you use a Company once and they’re poor you never use them again. I have now used this Company for the 3rd time each time I was well satisfied with the service. Far better than my local store for wood and price.”

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Posted 5 years ago

“Over the lastv3 months I have been building a shed / summerhouse, on the 3 occasion I have ordered cladding the quality of the larch has been fantastic, with the delivery within 72 hours, on the forth occasions I ordered some cedar and the quality wasn't as good but this issue was resolved straight away with extra cladding sent within 48 hours manybthanks to Adam who was top notch in dealing with my complaint. Great customer service would recommend.”

Ruby UK 5 star review on 13th January 2021

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Posted 5 years ago

“I had a small problem with the wood I ordered, but Ruby (Nikki) phoned me to arrange for it to be sorted out - great service.”

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Posted 5 years ago

“Good web site, easy to navigate and place orders on. Will use again”

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Posted 5 years ago

“good service orders arrived in good time”

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Posted 5 years ago

“I can't speak highly enough of this company, it's service, prices, and customer care. On my last order I got into quite a muddle and ordered the wrong product, online. On realising my mistake a couple of days later, I phoned Ruby and a lovely lady helped me, with great patience, to rectify my mistake. I highly recommend Ruby for any of your timber related needs.”

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Posted 5 years ago

“Excellent product Excellent service”

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Posted 5 years ago

“First time I’ve used this website and I’ll be using it again! Great service and my delivery arrived on time with no issues. Great products, quality and prices!”

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Posted 5 years ago

“As described”

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Posted 5 years ago

“Good fencing delivered very quickly. Impressed. I am ordering some more so that says it all.”

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Posted 5 years ago

“Good quality and well packaged”

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Posted 5 years ago

“Well structured website. Prompt delivery. Good products.”

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Posted 5 years ago

“Fast service, great price, minimal packaging, and the Cedar smelt so good when it arrived. Awesome”

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Posted 5 years ago

“From order to delivery was so good and quick, The driver struggled with the heavy gates but was so helpful bringing them into the back garden for my Wife.”

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Posted 5 years ago

“Very happy with the service received Product looked great and arrived in good condition will definitely be placing order again soon”

Ruby UK 5 star review on 11th January 2021

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Posted 5 years ago

“Fantastic product well made and looks fantastic. Will definitely buy from here again.”

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Posted 5 years ago

“Verry pleased with the prompt service delivery.good qulity fencing.”

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Posted 5 years ago

“Arrived within time stated. Well made strong planters very pleased. Thank you”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews