Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,292 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and price. Delivered promptly, some of the wood was wrong and they sorted out a new delivery ASAP and gave me some extra. Fantastic customer service, highly recommend.”

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Posted 5 years ago

“excellent quality, impressive customer service really pleased with the planters”

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Posted 5 years ago

“Great quality and super fast delivery! Thankyou so much.”

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Posted 5 years ago

“First class product and service. Would highly recommend this company.”

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Posted 5 years ago

“Quick delivery, great prices, great quality.”

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Posted 5 years ago

“Very pleased both with the products - in our case, planters - and with the associated service.”

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Posted 5 years ago

“Tip top in every respect.”

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Posted 5 years ago

“Good website, easy to order, quick delivery”

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Posted 5 years ago

“obviously you didn't receive my message of gratitude ...however excellent product delivered well within 24 hrs by DX - thankfully not Royal Mail in these times.....As a new customer its important to get things of to a good start.... I believe i spoke to James (new boy - started monday) didnt know everything ... but didnt need to.. just asked a colleague ...Sorted.”

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Posted 5 years ago

“Delivered a good quality product with no issues, excellent.”

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Posted 5 years ago

“Good quality wood and a good service to reflect the premium price.”

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Posted 5 years ago

“Thanks for the great service. The gates are exactly what we needed Good looking and excellent quality. Ian. West Sussex”

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Posted 5 years ago

“Excellent quality and delivery was earlier than stated. These gates are very heavy!!”

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Posted 5 years ago

“Only place I could find that had what I needed. Ordering was easy, good communication, swift delivery and the driver was brilliant at helping bring it all through and distancing and everything.”

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Posted 5 years ago

“excellent service all the way”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Very easy to place an order. A good price for the quality of the gates, they arrived quicker than expected also I was able to track the delivery. I would definitely recommend Ruby and if I need anything else I know where to buy it from.”

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Posted 5 years ago

“Great communication throughout and delivered promptly and when they said. Thank you”

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Posted 5 years ago

“Efficient service, prompt delivery.”

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Posted 5 years ago

“Very satisfied with the way sale was handled. Web site easy to use”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,292 reviews