Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,292 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website easy to navigate around and place an order. Efficient and friendly delivery driver , delivering a very good product. Delighted with the whole process.”

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Posted 5 years ago

“Most efficient and helpful, even with the difficult guidelines during a pandemic they managed to give an excellent service ...A very satisfied customer.....”

Ruby UK 5 star review on 28th February 2021

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Posted 5 years ago

“Very fast good delivery”

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Posted 5 years ago

“Great service fast delivery would recommend 👍🏻👍🏻👍🏻”

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Posted 5 years ago

“Very quick turn around on my order and good quality product”

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Posted 5 years ago

“Very happy with my purchase which was delivered in good time and I’d definitely use your service in the future”

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Posted 5 years ago

“Great timber, good price and delivered when promised. The tracking app was superb so no time wasting waiting for the delivery.”

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Posted 5 years ago

“Great stand-alone fence, exactly what was needed for someone without diy skills. Good value and prompt service thank you!”

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Posted 5 years ago

“Fast delivery, I will be using Ruby UK in the future.”

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Posted 5 years ago

“Brilliant service and the tonge and grove I had was great quality went together brill be ordering more tomorrow”

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Posted 5 years ago

“Quality site”

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Posted 5 years ago

“Absolutely first class as always. Great timber quick delivery and very reasonable price”

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Posted 5 years ago

“I am very pleased with the stuff I've ordered and with the whole process. Thank you Ruby!”

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Posted 5 years ago

“We ordered loglap and it was with us in less than a week. Good quality and no damaged planks. I would definitely use them again.”

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Posted 5 years ago

“Excellent, there is no other word for it, from ordering online to payment and delivery, and the price was right it could not have gone more smoother, The shiplap l ordered came in bundles all wrapped for easy handling, the driver could not be more helpful. coincidering l live in Kent and you are in Dorset the service was perfect. Thank you”

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Posted 5 years ago

“Delivered as promised Perfect thank you”

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Posted 5 years ago

“I've been looking for a large planter for ages and I've finally found one, in this trough for my shady side return. I can't wait to fill it with ferns and hosta's. Thanks Ruby UK for creating the perfect planter. Definitely going to invest in the other sizes.”

Ruby UK 5 star review on 26th February 2021

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Posted 5 years ago

“Excellent service. Products were exactly as described and precisely what I wanted. Delivery was as planned and on time. Prices were very competitive as well.”

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Posted 5 years ago

“Ordered shiplap timber in various lengths for a workshop project on a Thursday and it was delivered on the Saturday. The delivery driver was great he unloaded the van by himself in order to observe social distancing which was really appreciated. The timber appears to be of good quality although I have not yet had a chance to unpack the bundles. I am already plannung a further project and would certainly order from them again.”

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Posted 5 years ago

“Very easy to deal and very professional. Fast delivery and the product is 1st class top quality. Very pleased!”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,292 reviews