Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,296 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service and communications. Haven't been able to check the wood yet due to cold weather but does look good. Project does not start until mid march.”

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Posted 5 years ago

“Really good quality wood”

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Posted 5 years ago

“Arrived in good shape it is nice and level just the right surface for what I am doing (shou sugi ban) thanks it’s really good timber Home grown Cedar”

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Posted 5 years ago

“Very pleased with my product so well constructed and delivery was so efficient I will definitely recommend 'ruby' they truly are a gem! 😁”

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Posted 5 years ago

“Ordered on Monday night during the pandemic. Delivered to Glasgow earlier than expected. First class service.”

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Posted 5 years ago

“Excellent product, price and prompt delivery. Numerous delivery updates.”

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Posted 5 years ago

“Purchased 2x 3.6 Mtr 6x1 inch planks plus a 1.8mtr section to make up the price for free delivery. The two long planks were of good quality, but the short piece was almost scrap given the number of holes and knots. However, the very helpful lady at Ruby resolved the matter to my full satisfaction. Overall, i am very happy with the level of service i received, the quality of the wood purchased and the price.”

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Posted 5 years ago

“Excellent service all round. Very well made. Perfect!”

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Posted 5 years ago

“Delivery was within three days of the order and the product is of really good quality. Thank you”

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Posted 5 years ago

“Ordered wood over the phone on Friday was delivered on the Monday . Was informed by email with a time. So pleased with delivery. Very hassle free . Thankyou”

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Posted 5 years ago

“Ordered luxury decking trug. Delivered in good time and quality of build of product looks excellent. Looking forward to using it for vegetables in the coming months. Plus driver helped to carry it to the location required in my garden. Excellent all round service”

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Posted 5 years ago

“Easy to deal with, kept me well updated re delivery etc.”

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Posted 5 years ago

“Great fencing products. Office was very helpful recently when I had an urgent requirement. Very Happy.”

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Posted 5 years ago

“Very neat clean timber. Delivered when detailed. Very happy”

Ruby UK 5 star review on 14th February 2021

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Posted 5 years ago

“Very quick to respond and deliver.”

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Posted 5 years ago

“Really happy with the product”

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Posted 5 years ago

“good quality timber delivered on time”

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Posted 5 years ago

“Brilliant service with quick delivery, live updates and excellent customer service via their livechat system. The wood is great quality and just what we were looking for.”

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Posted 5 years ago

“Swiftly delivered with updates on times. Planters are lovely just what we wanted.”

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Posted 5 years ago

“Excellent quality and so quick! I would definitely recommend Ruby the pricing was spot on!”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,296 reviews