“My order was shipped quickly but they stated that an email would be sent to me when the order had been dispatched, I never received such an email, the first thing I knew that the order was on its way was when Tuffnells sent me an email on the same day of delivery.
Good thing I hadn't arranged to go out.”
“Excellent, there is no other word for it, from ordering online to payment and delivery, and the price was right it could not have gone more smoother,
The shiplap l ordered came in bundles all wrapped for easy handling, the driver could not be more helpful.
coincidering l live in Kent and you are in Dorset the service was perfect. Thank you”
“I've been looking for a large planter for ages and I've finally found one, in this trough for my shady side return. I can't wait to fill it with ferns and hosta's.
Thanks Ruby UK for creating the perfect planter. Definitely going to invest in the other sizes.”
“Excellent service. Products were exactly as described and precisely what I wanted. Delivery was as planned and on time. Prices were very competitive as well.”
“Ordered shiplap timber in various lengths for a workshop project on a Thursday and it was delivered on the Saturday. The delivery driver was great he unloaded the van by himself in order to observe social distancing which was really appreciated. The timber appears to be of good quality although I have not yet had a chance to unpack the bundles. I am already plannung a further project and would certainly order from them again.”
“Excellent product and price. Delivered promptly, some of the wood was wrong and they sorted out a new delivery ASAP and gave me some extra. Fantastic customer service, highly recommend.”
