Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decking planks are good quality and prompt delivery. Would use ruby again.”

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Posted 5 years ago

“Easy to deal with, excellent customer service , good quality products”

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Posted 5 years ago

“Easy transaction everything was good and would happily buy again”

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Posted 5 years ago

“Excellent service and quality from website to final delivery. Highly recommended.”

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Posted 5 years ago

“Really good quality planters and a very quick service”

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Posted 5 years ago

“Really pleased with the large garden planter.... ready for some plants now... Delivery as advised. Would recommend product band company.”

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Posted 5 years ago

“Packages supplied well wrapped to prevent damage. Delivery guy helpful. Only draw back did not get notice of delivery.”

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Posted 5 years ago

“Excellent service, the delivery tracker was really helpful.”

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Posted 5 years ago

“Very good to do business with after a mistake on my part they resolved the issue with no extra charge and i actually got a bit of a refund.”

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Posted 5 years ago

“Product was very good quality, customer Service guys very good and responsive, only downside delivery- Trackpod are used but delivery guy did not use it so I was initially told 7-9am but 3.30 he arrived, parked outside then all the delivery info came to my phone 🤷”

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Posted 5 years ago

“very helpful, friendly people to are out to provide service...great firm to deal with”

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Posted 5 years ago

“First class service and wood looks good quality”

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Posted 5 years ago

“Absolutely brilliant service, fast delivery, friendly informative phone calls for updates and services and great quality products!!!”

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Posted 5 years ago

“From ordering to delivery Ruby UK were very professional. I was given a delivery date and a provisional delivery time and then the night before contacted with a 2 hour time slot for delivery.....very pleased”

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Posted 5 years ago

“First rate service and delivery,good quality products. Thankyou”

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Posted 5 years ago

“Good quality timber.”

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Posted 5 years ago

“Great products great service”

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Posted 5 years ago

“I had reservations about ordering from a company online and over a hundred miles away. Well I need not have worried the timber is great and the delivery guys first class I would highly recommend Ruby and will definitely use this company again. GColeman”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“My gate was really well made am well pleased.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews