Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. Very good communication.”

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Posted 5 years ago

“Very helpful and efficient.”

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Posted 5 years ago

“Delivered quickly. Their tracking system is real time and excellent.”

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Posted 5 years ago

“Product very good quality great delivery good . So easy to order on line I will be using ruby UK from now on over all outstanding all round.”

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Posted 5 years ago

“Great service and just what I expected, nice wood. Thanks”

Ruby UK 5 star review on 13th March 2021

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Posted 5 years ago

“Ordered quite a bit of timber from this company, always great service and a good price and range, would definitely recommend and will use again in future”

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Posted 5 years ago

“Thank you for your on time delivery ,and a good product, would use you again no hesitation. Thanks Paul 👍”

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Posted 5 years ago

“Excellent quality and service”

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Posted 5 years ago

“Great customer service. Good communications. Quick delivery. Quality product. Thank you!”

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Posted 5 years ago

“Excellent company very high quality products”

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Posted 5 years ago

“Good delivery time, excellent quality decking, friendly delivery driver would use Ruby again... In fact I have as I didn't order enough first time.”

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Posted 5 years ago

“Good quality wood. On time. Good price”

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Posted 5 years ago

“Shiplap delivered on time, excellent quality and ideal for the job. Great service, would definitely use them again.”

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Posted 5 years ago

“Good service, delivered on time, kept informed of delivery.”

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Posted 5 years ago

“Gate ordered Wednesday pm, and arrived by courier on Friday. Very good service.”

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Posted 5 years ago

“Ordered big order to be delivered to Hampshire for a new gazebo and decking. Arrived on time, great service. The quality of the timber is first class, ~95% all straight even the 3.6 M lengths. I will be doing more business with team Ruby..”

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Posted 5 years ago

“Product was as described, if not better. Extremely strong and sturdy. Delivery service was very good. Even though we was last on the drivers long day, he still done this with a smile and very courteous. Will definitely use ruby again when building my defences. Big thankyou to ruby and there service throughout, and the SUPER delivery driver. 5 stars plus”

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Posted 5 years ago

“Great company, hassle free purchase & delivery, will be using them again shortly for another project !”

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Posted 5 years ago

“Ordered the 1.8m Rebated Fence Capping Rails for 180 ft of new fencing we have had installed. The capping has really finished the job off, excellent product. The service was superb and product delivered earlier than anticipated. Neighbours very envious.”

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Posted 5 years ago

“Very quick delivery, great tracking, friendly drivers, very happy!”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews