Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,284 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with Ruby’s service: I ordered fence panels which were unavailable everywhere else and they arrived in 4 days, carefully looked after during transport too. Thank you Ruby.”

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Posted 5 years ago

“Great company to deal with communication great on delivery every thing went very good”

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Posted 5 years ago

“Fantastic prices top quality wood first class customer service fast delivery I would definitely recommend this company”

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Posted 5 years ago

“Really well made product delivered by a friendly and knowledgeable driver.”

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Posted 5 years ago

“Very pleased, good quality, would use Ruby again.”

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Posted 5 years ago

“Really helpful from the queries to delivery. It's great to be able to find locally sourced, untreated timber in an age where we should all be looking to reduce our impact on the world.”

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Posted 5 years ago

“Very happy with the quality if the fencing ordered. Good communication re delivery, and arrived on time.”

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Posted 5 years ago

“Just brilliant, good product, good website, good delivery times, can't ask for anymore.”

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Posted 5 years ago

“Good website. Easy ordering. Quick response.”

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Posted 5 years ago

“Easy ordering, on time delivery, helpful driver.”

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Posted 5 years ago

“quality wood product and delivered on time.”

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Posted 5 years ago

“Great service and good quality material!! Would definitely buy from Ruby UK again.”

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Posted 5 years ago

“On time delivery of boards for our shed. Wood so recently treated that they exuded moisture when sawn. Delivery at 0745 was a surprise!”

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Posted 5 years ago

“Excellent service, couldn't be faulted.”

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Posted 5 years ago

“Used the online chat for help, which was 1st class. Quality excellent. Delivery chaps were amazing, so helpful and polite. Already ordered again, thank you.”

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Posted 5 years ago

“Really like the look of sawn larch timber you delivered. Good communication, speedy delivery. 5 stars from me, thanks.”

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Posted 5 years ago

“Highly recommend as the delivery was on time and tracked, the product was very good and they have great customer service. 5 Star”

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Posted 5 years ago

“Good Price Brilliant service ,updates on deliverers tracking and staff very helpfull”

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Posted 5 years ago

“Good website, easy to order what I needed. A little more expensive that some other places but the quality is better. Order arrived before the delivery date. Will be ordering more timber from them for another job.”

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Posted 5 years ago

“Very happy with the quality of the wood and also with the customer service. I will be using Ruby again. Thank you.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,284 reviews