Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,284 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and efficient delivery”

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Posted 5 years ago

“Excellent service, prompt delivery. Able to keep real time track of delivery down to last minute. Absolutely brilliant”

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Posted 5 years ago

“Great gate, great price, great lead time.”

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Posted 5 years ago

“Good selection, good prices would recommend and use again”

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Posted 5 years ago

“Quick and prompt delivery. I was updated with the progress all the time.”

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Posted 5 years ago

“Good looking product Great delivery And fair price”

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Posted 5 years ago

“The product was what I wanted at a price which suited, but the best thing about my order was the delivery. I was able to see the driver's live location so I knew exactly when he was going to be at my front door. I don't understand why all deliveries are not done the way this company does it. Very professional.”

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Posted 5 years ago

“Very good quality! It’s a bit narrower than expected but I’m very pleased with it.”

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Posted 5 years ago

“Great service. Delivered on time”

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Posted 5 years ago

“Very good quality wood and great delivery time.”

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Posted 5 years ago

“Really pleased with the gates that I ordered, they’re good quality and well made. Delivery and communication was excellent, greeted with very helpful happy delivery team. I would totally recommend Ruby Uk.”

Ruby UK 5 star review on 25th April 2021

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Posted 5 years ago

“Very impressed with Ruby UK. I had a question last Sunday re. delivery and it was answered straightaway. The delivery arrived on time and I was constantly updated with the delivery time. The product is exactly as described. A great company to buy from and would strongly recommend using them.”

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Posted 5 years ago

“Excellent, looks good and it easy to work with. Would definitely use again great quality. Will send photo when finished.”

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Posted 5 years ago

“Great product, great prices and great customer service! What more do you want?”

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Posted 5 years ago

“Very impressed. Quality supplies, professional service and prompt delivery.”

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Posted 5 years ago

“Always a risk ordering on the internet. However, all the timber I have received from Ruby has been excellent standard. Prompt delivery too. I would recommend.”

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Posted 5 years ago

“Had exactly what I wanted. Great delivery- driver knocked on the door and all wood had been unloaded neatly already. Would recommend.”

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Posted 5 years ago

“Great quality product, delivered on time. Very happy 😃”

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Posted 5 years ago

“The decking kit arrived with plenty of notification from Ruby. Fitted great and really easy to assemble. Will be using Ruby again.”

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Posted 5 years ago

“Excellent product which really gives my fence a finished look.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,284 reviews