Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.74

4.7 Rating 1,283 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 29th September 2026

682

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and delivered within five days, top quality product, thank you Ruby I couldn’t be happier.”

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Posted 5 years ago

“Treated and dried wood, cut to the actual size listed without warps. A quick despatch time with a track your delivery driver option. Can't fault the product and service.”

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Posted 5 years ago

“Easy ordering, great service, planters were delivered far quicker than the 10 - 15 day timeline that was quoted when I ordered them. I was able to track the driver and see how many drops there were before mine. He was friendly and polite and carried them into my garage for me.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very good cheap as well 👍”

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Posted 5 years ago

“The planter box is well made and very sturdy. No surprises, it is what it said it would be and I love it! I’ve painted it and filled it with flowers.”

Ruby UK 5 star review on 24th April 2021

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Posted 5 years ago

“Very happy with the product, easy of ordering quick delivery and the delivery guys were lovely. Will definately order again. Thank you”

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Posted 5 years ago

“Delivered as ordered and on time”

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Posted 5 years ago

“Good quality and excellent delivery service would highly recommend”

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Posted 5 years ago

“Well built and worth the money.”

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Posted 5 years ago

“I have used Ruby for several things now and have always been pleased with the service and quality - thankyou”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very good customer service on the email and afterwards, and prompt delivery. Would recommend”

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Posted 5 years ago

“An excellent service. Sales were good at keeping me informed when stock in. The product is as expected, excellent quality. The delivery service was second to non. Updated me all the way from start to delivery. I would definitely recommended this supplier.”

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Posted 5 years ago

“As reviews of full height garden gates from two of the large DIY groups suggested purchasers weren't happy with product quality, I looked elsewhere and was impressed by reviews for Ruby. It arrived sooner than estimated, and seems to be well made from good materials. I haven't hung it yet, but so far so good.”

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Posted 5 years ago

“Ruby UK offered a quality product that I struggled to obtain elsewhere at very competitive rates. Very friendly, knowledgeable and helpful customer service and the product was delivered on time as specified. In short, I am a very happy customer.”

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Posted 5 years ago

“Good Products, as described, good value and delivered quickly.”

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Posted 5 years ago

“Excellent quality gate at a very reasonable price. Would purchase from again. Recommended.”

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Posted 5 years ago

“Easy to order and delivered quickly, good quality timber and the guy who delivered it was very helpful.”

Ruby UK 5 star review on 23rd April 2021

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Posted 5 years ago

“Trouble free, good communication, on time delivery.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,283 reviews