“Really pleased with Ruby’s service: I ordered fence panels which were unavailable everywhere else and they arrived in 4 days, carefully looked after during transport too. Thank you Ruby.”
“Really helpful from the queries to delivery. It's great to be able to find locally sourced, untreated timber in an age where we should all be looking to reduce our impact on the world.”
“Having received my order of some 50 x 1.8m decking boards, I realised that they were narrower that I thought, So I asked Ruby if I could return them for exchange or refund, I was totally shocked that Ruby would charge me £50+ to return them.
I agreed to this and that the carrier would collect the decking boards today Friday 23rd April
it is now 4pm and no collection !!!!!”
“Used the online chat for help, which was 1st class. Quality excellent. Delivery chaps were amazing, so helpful and polite. Already ordered again, thank you.”
“Good gates
delivery not so good was not told when they were going to be delivered no time or day was given and just left outside I was out at the time I'm a oak so it was hard fo me toget them in to the garden”
