Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,297 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the planters that we ordered from Ruby. Would highly recommend Ruby, great service and great products”

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Posted 5 years ago

“Very impressed with the service I received from order to delivery. Easy to use website, well informed throughout. And the wood is excellent quality, well treated and straight. Day of delivery, plenty of messages telling me progress. Dropped exactly where I wanted it. Very happy”

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Posted 5 years ago

“Brilliant product, fast delivery. Daniel is a star ****”

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Posted 5 years ago

“Excellent from order to delivery. I ordered rebated fence rails and they finish off the fence perfectly, friends and neighbours have remarked how good it looks!”

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Posted 5 years ago

“Delivery on time and well within 2-3 week delivery timescales. Very helpful driver.”

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Posted 5 years ago

“Great prices, fast delivery. Will use again.”

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Posted 5 years ago

“Great product. Very happy with our purchase. Plus delivery was very fast.”

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Posted 5 years ago

“The planters ordered were sturdy and attractive. One item was missing from my order but was swiftly sorted out and delivered the same day, after an apology from the company. Delivery was smooth too and helpful”

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Posted 5 years ago

“Boys are very polite. Easy transaction Would use again and I’ve also recommended to a friend”

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Posted 5 years ago

“Easy to order, easy transactions, trackable delivery - would definitely recommend this company.”

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Posted 5 years ago

“The elite cross top panels are of excellent quality and they provide an attractive feature in our front garden. We decided to order more in order to make a matching pair of gates. As they were temporarily out of stock, I asked to be alerted when they were back in availability. I received a prompt email and the panels arrived only a few days after ordering. The delivery system was also very efficient.”

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Posted 5 years ago

“Very quick and efficient service. Items brought were of good quality and exactly as shown on the website. Will use again.”

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Posted 5 years ago

“My order came quickly and on time, it was very well packed too. I would like to thank all who was involved in dealing with the order thanks . Would definitely use Ruby Group again.”

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Posted 5 years ago

“Very helpful when order was put in. Delivery was easy to follow via the tracking system”

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Posted 5 years ago

“It would be nice to have the review request after the items have been delivered.”

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Posted 5 years ago

“Very good product. Majority cladding boards were in good condition, a few were slightly broken but not a drama. Delivery was very prompt, however it may make lives easier if a timeframe is given a little before the morning of the delivery. Overall very happy and would use again 100%.”

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Posted 5 years ago

“First order with Ruby,very pleased with service.”

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Posted 5 years ago

“I’m very pleased with the decking, quick delivery and all the decks were in very good condition. Bit disappointed there weren’t any instructions as the online video is slightly misleading as it shows the decks going with the joists then against the joists but I figured it would be the same as for floor boards i.e the decks are laid across the joists. But very happy overall”

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Posted 5 years ago

“Excellent service fair price products with very quick friendly delivery.”

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Posted 5 years ago

“This is the second time or ordering products both times very quick delivery and good prices would highly recommend easy to order and fast delivery and kept up to date with order.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,297 reviews