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RUBEZA Reviews

4.6 Rating 547 Reviews

91 %

of reviewers recommend RUBEZA

Company Reviews

Product Reviews

4.6

Based on 547 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About RUBEZA:

Our Company RUBEZA LTD. founded in 2018, Our Focus is sourcing for high quality bathroom supplies and furnitures . We wish provide %100 customer Satisfaction.Whether You are buying a furnitures or bathroom vanities etc.,our trained, professional staff are ready to assist you from to purchase , through delivery and beyond.We work hard to ensure that your entire experience with RUBEZA is pleasant and memorable.With our vast selection, service, knowledge, and experience, we want RUBEZA to be your first choice, every time for your bath supplies.

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RUBEZA 5 star review on 4th April 2024

RUBEZA 5 star review on 4th April 2024

RUBEZA 5 star review on 22nd January 2024

RUBEZA 5 star review on 16th December 2023

RUBEZA 5 star review on 20th October 2023

RUBEZA 5 star review on 3rd October 2023

RUBEZA 5 star review on 3rd October 2023

58

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and products. Custemer service 2nd to none, prompt replies, always helpful. Everything went like clock work from order to delivery and this is no accident. My sister recommended me Rubeza, she had the same sparkling experince!”

Posted 4 months ago

“Good quality”

Posted 4 months ago

“Very fast delivery. Good price and high quality. Thank you for shipping so fast, I needed this.”

Posted 4 months ago

“I was not sent the samples I ordered 😢”

Posted 4 months ago

“Beautiful set of sofas”

Posted 4 months ago

“Every step of the way they were really helpful, even though there was some issues along the way the whole process went smoothly in the long run and everything that went wrong (minor issues really in grand scheme of things) was resolved with speed, and no extra charges, really can't fault their customer service.”

Posted 4 months ago

“I bought a large corner sofa 1 year ago. Both the design and quality are great. At first, I was skeptical about buying it sight unseen, but we would also like to thank Mr. Furkan from customer services for solving our problem quickly and generously when we encountered a problem later. We would also like to thank them for the cushion they gave us as a gift. You can shop safely and with peace of mind..”

Posted 4 months ago

“Ordered one sofa from Rubeza as in Covid time shops and delivering was limited. Traveling for more than 3 hours to get there and we got a sofa with Very bad quality. One seat is going down too much. They say in information details that sofa is waterproof and IT IS NOT waterproof!!!!!!! Feathers of stuffing are coming out every time I clean it. I see the floor down the sofa full of DUST and some small pieces of plastic wich are coming from it. We are all day at work and rarely use the sofa when we have guests. AVOID AVOID AVOID RUBEZA”

Posted 5 months ago

“The service I’ve had so far has been excellent - I ordered swatches and they’re quality and it’s good to be offered a choice. But I’ve not made my decisions yet -”

Posted 5 months ago

“Love it 😍”

Posted 6 months ago

“Order cMe quickly thank you”

Posted 6 months ago

“Overall, fantastic service and quick delivery. There were some minor hiccups regarding what the delivery service included, as they’d changed their services after the order was placed, however this was all handled quickly and professionally and customer service bent over backwards to make sure there would be no issue upon arrival. Initially the sofa delivery time offered was further than expected, however I spoke to the team on the phone and they were able to change this to a much sooner date, which is much appreciated as I live quite far from their usual delivery routes. Delivery drivers were lovely and assembled the sofa perfectly. I live on the second floor of an old Georgian building without a lift, so I really appreciate they were able to deliver this to my living room. The lovely gentlemen also assembled the legs and attached the sofas together - as a solo young female this would’ve been very difficult, so I am extremely grateful for your services. Thanks so much to all of the team, the communication and care is 5 stars, and I absolutely love the sofa!”

Posted 6 months ago

“Excellent customer service and beautiful products!”

Posted 6 months ago

“Got prompt delivery of this item, vanity and marble top /basin. As went on holiday did not check until the builders arrived to install. Opened box to find marble had cracked all the way through from one end to the other. Phoned and told no replacement offered!!! Have asked to speak to manager but not yet heard back.”

Posted 7 months ago

Hi , Chiu Hope you are well, Due to our policy it's your responsibility check your item in 2 business days , We don't cover any damage after this date . However , We asked our driver's they told us you checked the marble before they go and it was all ok and you made claim to us today after 2 Months of delivery. Thank you for your kind review. Rubeza Team

Posted 7 months ago

“Hesitated to order a sofa online but wasn’t disappointed - very quick delivery, very happy with sofa”

Posted 7 months ago

“Paid £3 for 3 samples which did not arrive. Emailled customer services and was told more had been sent out but still nothing asked for refund but not heard anything from you We have now noticed that the price of the scott 5 seater sofa has risen by £1000 from the price when we first requested our samples ????”

Posted 7 months ago

“Very helpful customer service, sofas arrived very quickly and were easy to assemble :) Thank you!”

Posted 7 months ago

“Had to chase up the delivery multiple times and they wouldn't deliver the sofas up two flights of stairs as the sofas wouldn't fit in the lift (of course they wouldn't, they were 2 x seaters). Also, delivered them at 23.40pm when I had work the next day and was left to carry them upstairs with my mate. Sofas are lovely though, but slightly firm, so If you're looking for a comfortable sofa, then I'd look elsewhere.”

Posted 7 months ago

“Just love them. Not had them Very long to see how they wear but so far extremely happy.”

Posted 8 months ago

“Hi we haven’t installed as of yet but product does look and feel good quantity thanks”

Posted 8 months ago

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RUBEZA is rated 4.6 based on 547 reviews